# Youzse

> Youzse is a UK marketplace for booking local services online, covering salons, barbers, beauty, garages, trades and more. Every listed business shows real services, prices and live availability, and Youzse charges businesses 0% commission on new client bookings.

## Find and book local services

- [Browse all businesses](https://youzse.app/discover): search every live business by service, town or name
- [How Youzse works for businesses](https://youzse.app/for-business): booking, CRM, invoicing and payments for UK service businesses
- [Garage, MOT and mechanic software](https://youzse.app/for-automotive): Garage Pro software for garages, MOT centres, mobile mechanics, tyre fitters and valeters
- [Pricing](https://youzse.app/pricing): plans and card rates
- [Get the app](https://youzse.app/get-app): iOS and Android apps
- [About Youzse](https://youzse.app/about): who runs Youzse, where it is based, why it was built and what it stands for

## For business owners by trade

- [Run your salon, not your diary](https://youzse.app/for/salons): Booking, deposits, payments and loyalty built for UK hair salons. Cut no shows, fill the chair and keep clients coming back. 30 day free trial.
- [More cuts, less admin](https://youzse.app/for/barbers): Booking, deposits and walk-in management built for UK barbershops. Fill the chair, take payments and keep regulars coming back. 30 day free trial.
- [Booked out, beautifully](https://youzse.app/for/nail-technicians): Online booking, deposits and aftercare for nail technicians and salons in the UK. Fill your column and cut no shows. 30 day free trial, no card needed.
- [The calm behind a busy clinic](https://youzse.app/for/beauty-therapists): Booking, deposits, consultation forms and loyalty for beauty therapists and salons in the UK. Cut no shows and grow rebookings. 30 day free trial.
- [You do the treatment. We do the rest.](https://youzse.app/for/massage-therapists): Online booking, deposits, intake forms and reminders for massage therapists in the UK. Fill your week and protect your time. 30 day free trial.
- [Train clients, not spreadsheets](https://youzse.app/for/personal-trainers): Session booking, packages, recurring payments and reminders for UK personal trainers. Fill your schedule and get paid on time. 30 day free trial.
- [A full grooming diary, fur real](https://youzse.app/for/dog-groomers): Online booking, deposits, vaccination records and reminders for UK dog groomers. Fill your day and cut no shows. 30 day free trial, no card needed.
- [Win the job. Get paid faster.](https://youzse.app/for/plumbers): Quotes, invoicing, job scheduling and card payments for UK plumbers. Win work, get paid faster and chase nothing. 30 day free trial, no card needed.
- [Powering the paperwork, so you don't have to](https://youzse.app/for/electricians): Quotes, certificates, invoicing and card payments for UK electricians. Win work and get paid faster with no chasing. 30 day free trial, no card needed.
- [Hold the date, sell the album](https://youzse.app/for/photographers): Hold the date with a booking fee, sign contracts online and sell albums after the day. Booking software for UK photographers. 30 day free trial, no card needed.
- [A clinic that runs itself](https://youzse.app/for/aesthetic-clinics): Online booking, consultations, deposits and consent forms for UK aesthetic clinics. Cut no shows and keep clients rebooking. 30 day free trial, no card needed.
- [More ink, less admin](https://youzse.app/for/tattoo-artists): Booking, deposits, consent and reminders for UK tattoo artists and studios. Lock in sessions and stop no shows. 30 day free trial, no card needed.
- [Bill the insurer, keep the course on schedule](https://youzse.app/for/physiotherapists): Capture the payer and the authorisation at booking, invoice insurers and employers on terms and keep courses on schedule. UK physiotherapists. 30 day free trial.
- [A full week, less faff](https://youzse.app/for/driving-instructors): Online booking, block lesson payments and reminders for UK driving instructors. Fill your week and cut cancellations. 30 day free trial, no card needed.
- [More jobs, less driving about](https://youzse.app/for/mobile-mechanics): Online booking, quotes, payments and reminders for UK mobile mechanics. Fill your round and get paid on the drive. 30 day free trial, no card needed.
- [A full ramp, less phone tag](https://youzse.app/for/garages): Online booking, quotes, deposits and MOT reminders for UK garages. Fill the ramp, take payment and keep customers coming back. 30 day free trial.
- [Win the job, not the paperwork](https://youzse.app/for/builders): Enquiries, quotes, deposits and invoicing for UK builders. Win the job, take a deposit and get paid on time. 30 day free trial, no card needed.
- [Book the job, brush aside the admin](https://youzse.app/for/painters-decorators): Enquiries, quotes, deposits and invoicing for UK painters and decorators. Book the job and get paid on time. 30 day free trial, no card needed.
- [A smooth finish, on and off the wall](https://youzse.app/for/plasterers): Enquiries, quotes, deposits and invoicing for UK plasterers. Fill your week and get paid on time. 30 day free trial, no card needed.
- [Made to measure, quoted to match](https://youzse.app/for/carpenters): Approved specifications, deposits that cover the timber and invoicing the day the work is fitted. For UK carpenters and joiners. 30 day free trial, no card needed.
- [A full round, less rounding up](https://youzse.app/for/gardeners): Online booking, recurring visits, quotes and payments for UK gardeners. Fill your round and get paid on time. 30 day free trial, no card needed.
- [Book the job, branch out the admin](https://youzse.app/for/tree-surgeons): Enquiries, site quotes, deposits and invoicing for UK tree surgeons. Book the job safely and get paid on time. 30 day free trial, no card needed.
- [Priced by the metre, paid on the day](https://youzse.app/for/fencing-contractors): Quote runs by the metre, take a deposit covering the timber and get paid before you leave the property. For UK fencing contractors. 30 day free trial.
- [More callouts, less waiting around](https://youzse.app/for/locksmiths): Online booking, callouts, quotes and card payments for UK locksmiths. Take jobs day or night and get paid on site. 30 day free trial, no card needed.
- [A full round, no chasing](https://youzse.app/for/window-cleaners): Recurring rounds, online booking and card payments for UK window cleaners. Fill your round and get paid without chasing. 30 day free trial, no card needed.
- [A full diary, spotless admin](https://youzse.app/for/domestic-cleaners): Online booking, recurring visits and card payments for UK domestic cleaners. Fill your week and get paid on time. 30 day free trial, no card needed.
- [Win the contract, run it clean](https://youzse.app/for/commercial-cleaners): Scheduling, recurring contracts, quotes and invoicing for UK commercial cleaners. Win contracts and get paid on time. 30 day free trial, no card needed.
- [From the acute visit to the maintenance plan](https://youzse.app/for/chiropractors): Sell the plan of care once, collect maintenance monthly and recall each patient on their own interval. For UK chiropractors. 30 day free trial, no card needed.
- [Booked out, lash by lash](https://youzse.app/for/lash-technicians): Online booking, deposits, aftercare and reminders for UK lash technicians. Keep your column full and cut no shows. 30 day free trial, no card needed.
- [Booked in, consent sorted](https://youzse.app/for/piercing-studios): Online booking, deposits, digital consent and aftercare for UK piercing studios. Cut no shows and stay compliant. 30 day free trial, no card needed.
- [Fill every class, find your flow](https://youzse.app/for/yoga-instructors): Class booking, memberships, passes and payments for UK yoga instructors and studios. Fill every class and keep members coming back. 30 day free trial.
- [Fill every class, keep your core](https://youzse.app/for/pilates-instructors): Class booking, memberships, passes and payments for UK pilates instructors and studios. Fill every class and keep members loyal. 30 day free trial.
- [Fill the class, skip the admin](https://youzse.app/for/dance-teachers): Class booking, terms, memberships and payments for UK dance teachers and schools. Fill classes and take term fees up front. 30 day free trial.
- [A full timetable, in tune](https://youzse.app/for/music-teachers): Lesson booking, terms, block payments and reminders for UK music teachers. Fill your week and get paid up front. 30 day free trial, no card needed.
- [Booked out, brow by brow](https://youzse.app/for/brow-specialists): Online booking, deposits, aftercare and reminders for UK brow specialists. Keep your column full and cut no shows. 30 day free trial, no card needed.
- [Booked out, all year round](https://youzse.app/for/tanning-salons): Online booking, courses, memberships and payments for UK tanning salons. Fill every slot and keep clients coming back. 30 day free trial, no card needed.
- [Clubs, athletes and pitch-side on one system](https://youzse.app/for/sports-therapists): Invoice clubs on terms, sell blocks to individual athletes and take card at the ground. Injury and load records for UK sports therapists. 30 day free trial.
- [A full diary, no chasing](https://youzse.app/for/carpet-cleaners): Online booking, quotes and card payments for UK carpet and upholstery cleaners. Fill your diary and get paid on site. 30 day free trial, no card needed.
- [A full timetable, top marks for admin](https://youzse.app/for/private-tutors): Lesson booking, terms, block payments and reminders for UK private tutors. Fill your week and get paid up front. 30 day free trial, no card needed.
- [Win the project, plant the admin elsewhere](https://youzse.app/for/landscapers): Enquiries, site quotes, deposits and invoicing for UK landscapers. Win the project and get paid on time. 30 day free trial, no card needed.
- [The shoot is a day. The edit is a fortnight.](https://youzse.app/for/videographers): Deposits that hold the filming date, staged payments across first cut and delivery and monthly retainers. For UK videographers. 30 day free trial, no card needed.
- [Booking software for Acupuncturist businesses](https://youzse.app/for/acupuncturists)
- [Booking software for Car Valeter businesses](https://youzse.app/for/car-valeters)
- [Booking software for Counsellor businesses](https://youzse.app/for/counsellors)
- [Booking software for Dog Trainer businesses](https://youzse.app/for/dog-trainers)
- [Booking software for Event Planner businesses](https://youzse.app/for/event-planners)
- [Booking software for Handyman businesses](https://youzse.app/for/handymen)
- [Booking software for Heating Engineer businesses](https://youzse.app/for/heating-engineers)
- [Booking software for Hypnotherapist businesses](https://youzse.app/for/hypnotherapists)
- [Booking software for Kitchen & Bathroom Fitter businesses](https://youzse.app/for/kitchen-fitters)
- [Booking software for Makeup Artist businesses](https://youzse.app/for/makeup-artists)
- [Booking software for Microblading Artist businesses](https://youzse.app/for/microblading)
- [Booking software for Nutritionist businesses](https://youzse.app/for/nutritionists)
- [Booking software for Osteopath businesses](https://youzse.app/for/osteopaths)
- [Booking software for Pest Controller businesses](https://youzse.app/for/pest-control)
- [Booking software for Pet Sitter businesses](https://youzse.app/for/pet-sitters)
- [Booking software for Podiatrist businesses](https://youzse.app/for/podiatrists)
- [Booking software for Roofer businesses](https://youzse.app/for/roofers)
- [Booking software for Tyre Fitter businesses](https://youzse.app/for/tyre-fitters)

## Booking software guides

- [How to reduce no shows](https://youzse.app/guides/how-to-reduce-no-shows): What actually cuts no shows in a UK service business: deposits, reminder timing, cancellation windows and waitlists. With the rules on charging a no show fee legally.
- [Taking deposits for appointments](https://youzse.app/guides/taking-deposits-for-appointments-uk): How UK service businesses should take appointment deposits: how much, refund rules, consumer law, VAT treatment and how to handle disputes and chargebacks.
- [Switching booking software without losing clients](https://youzse.app/guides/switching-booking-software-without-losing-clients): A step by step plan for moving to new booking software: what to export, how to run both systems in parallel, when to switch your links and how to tell your regulars.
- [Choosing salon booking software in the UK](https://youzse.app/guides/salon-booking-software-uk): What UK salons should look for in booking software: deposits, reminders, commission on new clients, card rates, GDPR and data ownership. A buyer guide, not a sales pitch.
- [Choosing garage management software](https://youzse.app/guides/garage-management-software-uk): What UK garages should look for in workshop software: plate lookups, MOT reminders, job cards, parts and purchase orders, quote approval, payments and MTD ready VAT.
- [How much does booking software actually cost?](https://youzse.app/guides/how-much-does-booking-software-cost-uk): UK booking software has three costs, not one: the subscription, the card rate and the fee charged when a new client books. Worked examples and what to add up before you choose.
- [Is free booking software really free?](https://youzse.app/guides/is-free-booking-software-really-free): Free booking platforms still make money from your business. Where the revenue actually comes from, when free genuinely is the right answer and how to work out what it is costing yo
- [Choosing an online booking system in the UK](https://youzse.app/guides/online-booking-system-for-small-business-uk): What a UK small business should look for in an online booking system: VAT handling, UK GDPR, card rates in pounds, British date formats and support in your timezone.
- [What "no commission" actually means](https://youzse.app/guides/booking-software-with-no-commission): Commission-free booking software is a crowded claim. What the word commission is hiding, the questions that expose it and how to compare platforms on the total you actually pay.
- [Do you actually need booking software?](https://youzse.app/guides/do-i-need-booking-software): A straight answer for UK service businesses. When a paper diary is genuinely fine, the four signs you have outgrown it and how to work out whether software pays for itself.
- [Booking software you can actually change](https://youzse.app/guides/customisable-booking-software-uk): How far booking software should bend to your business: dashboards, menus, feature switches, branded invoices and your own wording. What to test before you commit.
- [How to raise your prices](https://youzse.app/guides/how-to-raise-your-prices): When to put your prices up, how much, how to tell clients and what to expect. A practical method for UK salons, barbers, garages, trades and clinics.
- [Chasing late payments](https://youzse.app/guides/chasing-late-payments-uk): A practical escalation for UK businesses chasing unpaid invoices: terms that work, when to chase, statutory interest under the Late Payment Act and what to do before small claims.
- [How to take card payments](https://youzse.app/guides/how-to-take-card-payments-uk): Card readers, tap to pay on a phone, payment links and online booking payments compared for UK service businesses. What each costs and which suits your average ticket.
- [Going VAT registered](https://youzse.app/guides/going-vat-registered-uk): What changes when a UK service business crosses the VAT threshold: the registration test, what it does to your prices, the Flat Rate Scheme and Making Tax Digital.
- [Writing a cancellation policy that holds up](https://youzse.app/guides/how-to-write-a-cancellation-policy): A short, fair, enforceable cancellation policy for a UK service business. What notice period to set, what to charge, where to show it and how to apply it consistently.
- [What to put on an invoice](https://youzse.app/guides/what-to-put-on-an-invoice-uk): The details a UK invoice must carry, what changes once you are VAT registered, how invoice numbering has to work and how long to keep the records.
- [Getting your Google Business Profile right](https://youzse.app/guides/google-business-profile-for-service-businesses): The free listing that decides whether local customers find you. How to set it up properly, what actually moves you up the map pack and the mistakes that bury you.
- [How to get more reviews](https://youzse.app/guides/how-to-get-more-reviews): When to ask, how to ask and why most businesses get this backwards. Plus what you are not allowed to do under UK rules on incentivised and fake reviews.
- [How to respond to a bad review](https://youzse.app/guides/how-to-respond-to-a-bad-review): What to write, what never to write, when a review can actually be removed and why one negative review among many does less damage than you think.
- [How to get more local clients](https://youzse.app/guides/how-to-get-more-local-clients): What actually brings new customers to a UK service business, in order of return. Referrals, local search, rebooking and why most social media effort is misdirected.
- [Surviving the quiet months](https://youzse.app/guides/how-to-survive-a-quiet-january): Every service business has a dead period. How to plan cash for it, what to sell in December that lands in January and what to do with the empty hours.
- [Hiring your first employee](https://youzse.app/guides/hiring-your-first-employee-uk): What a UK service business must do before someone starts: PAYE registration, a written statement of particulars, pensions, employers liability insurance and right to work checks.
- [Chair rental or employment?](https://youzse.app/guides/chair-rental-vs-employing-staff): The trade-offs between renting a chair to a self-employed stylist and employing them, why the label does not decide the status and what each means for your business.
- [What insurance do you actually need?](https://youzse.app/guides/insurance-for-uk-service-businesses): Public liability, treatment risk, employers liability, professional indemnity and equipment cover explained for UK salons, garages, groomers, trades and clinics.
- [Consultation forms and consent](https://youzse.app/guides/client-consultation-forms-and-consent): What a consultation form should capture, why patch test records matter for insurance and how UK GDPR treats the health information you collect about clients.
- [Filling last minute gaps](https://youzse.app/guides/how-to-fill-last-minute-gaps): A cancellation two days out is recoverable and a gap on the day usually is not. Waitlists, standby lists and off-peak pricing for UK service businesses.

## Platform comparisons

- [The best salon software in the UK, compared honestly](https://youzse.app/compare/best-salon-software-uk): Fresha, Booksy, Vagaro and Youzse compared on real UK pricing, card rates and new client fees. What each platform is genuinely best at, and what it costs once the fees are added up
- [A Fresha alternative when new client fees matter](https://youzse.app/compare/fresha-alternative): Fresha charges 20% on new clients with a £4 minimum, plus 1.19% and 20p on cards. Youzse is from £19 a month with 0% commission on new clients.
- [A Booksy alternative for shops that want control](https://youzse.app/compare/booksy-alternative): Booksy takes no marketplace commission with Boost off and charges 1.29% plus 20p on cards. Youzse is from £19 a month with 0% commission on new clients.
- [A simpler Vagaro alternative for UK service businesses](https://youzse.app/compare/vagaro-alternative): Vagaro charges 20% once on new clients from its marketplace, plus 1.15% and 20p on cards. Youzse is from £19 a month with 0% commission on new clients.
- [A UK first GlossGenius alternative](https://youzse.app/compare/glossgenius-alternative): GlossGenius publishes a 2.6% flat card rate and prices in dollars. Youzse is a UK platform from £19 a month with 0% commission on new clients.
- [Treatwell or Youzse: the marketplace fee against owning the client](https://youzse.app/compare/treatwell-alternative): Treatwell takes 35% of a new client's first booking and publishes no monthly software price. Youzse is from £19 a month with 0% commission on new clients.
- [The Setora alternative for shops that outgrow the calendar](https://youzse.app/compare/setora-alternative): Setora charges £39 a month per location with unlimited staff and passes Stripe card rates through. See how that stacks up against Youzse from £19 a month.
- [The Solo alternative for when solo stops being solo](https://youzse.app/compare/solo-alternative): Solo by Secret Spa prices per professional and quotes VAT inclusive. Youzse starts at £19 a month and grows with staff, so compare before your team grows.
- [Barbr or Youzse for UK barbershops](https://youzse.app/compare/barbr-alternative): Barbr and Youzse compared for UK barbers. The £20 PRO plan, the 14 day trial, what Barbr publishes, the number it does not publish and where each one fits.
- [A Schedulista alternative published in pounds](https://youzse.app/compare/schedulista-alternative): Schedulista is a US scheduler priced at $19 and $39 USD a month with free SMS reminders. Compare it with Youzse, priced in pounds from £19 a month in the UK.
- [Square Appointments charges less per card. Here is the actual trade](https://youzse.app/compare/square-appointments-alternative): Square Appointments beats Youzse on card rates in the UK. See what the free plan leaves out, what Plus at £29 costs and where Youzse from £19 makes sense.
- [The Slick alternative that prices the business, not the chair](https://youzse.app/compare/slick-alternative): Slick prices per column and beats Youzse on card rates. Youzse is one flat price from £19 a month with 0% commission on new clients. Compare the maths.
- [Book in Beautiful alternative: who pays the booking charge](https://youzse.app/compare/book-in-beautiful-alternative): Book in Beautiful has a £0.00 a month plan funded by a booking charge your client pays. Compare it with Youzse from £19 a month, on published facts. VAT noted.
- [A SQUIRE alternative when payouts are not the problem](https://youzse.app/compare/squire-alternative): SQUIRE publishes UK pricing from UK£20 a month and is built for barbershop payouts. See how it compares with Youzse from £19 a month, on published facts only.
- [Work out what SalonIQ actually costs in year one](https://youzse.app/compare/saloniq-alternative): SalonIQ prices per bookable staff member from £47 a month, plus setup from £175 plus VAT and paid extras. Work out your year one number before you sign.
- [A Salonized alternative that is not owned by a marketplace](https://youzse.app/compare/salonized-alternative): Salonized is owned by Treatwell. Compare its £50 plan, the published 35% fee on new Treatwell bookings and Youzse at £19 with 0% commission on new clients.
- [Garage management software in the UK, compared](https://youzse.app/compare/garage-software-uk): What to look for in UK garage software: DVLA and MOT lookups, MOT reminders, job cards, parts and purchase orders, VAT returns and online payment. How Youzse Garage Pro compares.
- [Barber booking software, compared honestly](https://youzse.app/compare/best-barber-software-uk): Fresha, Booksy, Vagaro and Youzse compared for UK barbers. Real pricing, why the fixed card fee matters more on a £15 cut and what each platform is genuinely best at.
- [What quote only pricing means when you compare Phorest](https://youzse.app/compare/phorest-alternative): Phorest publishes no prices and offers no free trial. Here is what to ask in a demo, and how a sales quote compares with Youzse pricing from £19 a month.
- [TechMan or Youzse Garage Pro? Start with technical data.](https://youzse.app/compare/techman-alternative): TechMan integrates Autodata, HaynesPro and parts suppliers. Whether technical data is what you are really buying, what it tends to cost on top, and where Youzse Garage Pro fits.
- [LaunchControl or Youzse Garage Pro? Do the seat maths first.](https://youzse.app/compare/launchcontrol-alternative): LaunchControl publishes £49 per location with unlimited users. Where that beats Youzse Garage Pro at £59, where it does not, and what LKQ ECP ordering is worth.
- [Garage Hive or Youzse Garage Pro? It depends on your stock.](https://youzse.app/compare/garage-hive-alternative): Garage Hive publishes from £145 a month and is built on Microsoft Business Central. Where that depth earns its price, where Youzse Garage Pro at £59 is enough, and how to decide.
- [Autowork Online or Youzse Garage Pro? It hinges on the estimate.](https://youzse.app/compare/autowork-online-alternative): Autowork Online is an established cloud workshop package built around estimates, invoices, MOTs, labour and reporting. Where that suits, and where Youzse Garage Pro is the better f
- [Do you sell cars as well as fix them?](https://youzse.app/compare/dragon2000-alternative): Dragon2000 covers workshops and dealers and has since 1995. If you run a forecourt as well as a ramp, that matters. If you only fix cars, here is where Youzse Garage Pro fits.
- [Motasoft VGM or Youzse Garage Pro? Ask where bookings come from.](https://youzse.app/compare/motasoft-alternative): Motasoft Virtual Garage Manager is built around a cloud diary and online bookings. How the two compare on where work actually arrives from, and what happens after it does.
- [AIT Online is cheaper. Here is what the gap buys.](https://youzse.app/compare/ait-online-alternative): AIT Online publishes from £35 a month, Youzse Garage Pro from £59. A straight look at what sits in the £24 gap, and when the cheaper system is the right call.
- [My Garage CRM or Youzse Garage Pro? Free migration is the hook.](https://youzse.app/compare/my-garage-crm-alternative): My Garage CRM publishes from £139 a month with unlimited users and free data migration from many garage systems. What that is worth if you are stuck, and where Youzse Garage Pro is
- [You might not need a garage management system yet](https://youzse.app/compare/garage-invoice-alternative): Garage Invoice covers workshop invoicing for UK and Ireland mechanics. When invoicing on its own is genuinely enough, and the point at which it stops being enough.

## Moving to Youzse from another platform

- [Leaving Fresha without losing your client list](https://youzse.app/switch/fresha): What comes out of Fresha, what the Youzse importer reads, what does not survive the move and what to do about the booking links you have already given out.
- [Switching from Booksy, step by step](https://youzse.app/switch/booksy): A running order for moving off Booksy: what to export, what the Youzse importer maps, what your bill looks like afterwards and which links you have to change yourself.
- [Leaving Treatwell and taking your data with you](https://youzse.app/switch/treatwell): Treatwell says you still own your data if you cancel, and that it does not sync with other management systems. Here is what both mean in practice when you move to Youzse.

## Help centre

- [Book an appointment](https://youzse.app/help/customer-booking-appointments/book-an-appointment): Find the business, choose the service you want, then pick a time that suits you and confirm.
- [Reschedule or cancel a booking](https://youzse.app/help/customer-booking-appointments/reschedule-or-cancel-a-booking): Open My Bookings, open the appointment and choose to reschedule or cancel it, as early as you can.
- [Find a business near you](https://youzse.app/help/customer-booking-appointments/find-a-business-near-you): Use Discover to browse businesses near you, or search by name, service or treatment.
- [What happens after you book](https://youzse.app/help/customer-booking-appointments/what-happens-after-you-book): You get a confirmation straight away and usually a reminder before the appointment.
- [Joining a waitlist](https://youzse.app/help/customer-booking-appointments/joining-a-waitlist): If nothing suitable is free, ask to join the waitlist and the business can offer you a slot when one comes up.
- [Welcome to Youzse](https://youzse.app/help/getting-started/welcome-to-youzse): A quick tour of what Youzse does and the handful of things worth setting up first.
- [Setting up your business profile](https://youzse.app/help/getting-started/setting-up-your-business-profile): Add your name, logo, contact details and review links so your public page looks professional.
- [Adding your services](https://youzse.app/help/getting-started/adding-your-services): Create the services or jobs you offer, set a price and a length and decide who can do them.
- [Adding your team](https://youzse.app/help/getting-started/adding-your-team): Add the people who do the work, set what they offer and invite them to log in.
- [Setting your working hours and availability](https://youzse.app/help/getting-started/setting-working-hours): Set your opening hours and each person hours so customers can only book when you are free.
- [Your public booking page](https://youzse.app/help/getting-started/your-public-booking-page): See your own page the way customers do, choose how it works and share the link.
- [Your go-live checklist](https://youzse.app/help/getting-started/your-go-live-checklist): The short list of things worth doing before you start sending customers to your page.
- [Finding your way around Youzse](https://youzse.app/help/getting-started/finding-your-way-around-youzse): A plain guide to the main menu so you always know where to look for things.
- [Create your account](https://youzse.app/help/customer-account-data/create-your-account): Sign up with your email address, or continue with Apple or Google, and your bookings and receipts are kept in one place.
- [Update your personal details](https://youzse.app/help/customer-account-data/update-your-personal-details): Open Personal Details in your account to change your name, email, phone number or address.
- [Managing your notifications](https://youzse.app/help/customer-account-data/managing-your-notifications): Choose which reminders and updates you receive, and opt out of marketing without losing booking confirmations.
- [Download or delete your data](https://youzse.app/help/customer-account-data/download-or-delete-your-data): Open My Data in your account to request a copy of the information held about you or ask for your account to be removed.
- [Keeping your account safe](https://youzse.app/help/customer-account-data/keeping-your-account-safe): Use a password you use nowhere else, and never share a code sent to your phone with anyone who rings you.
- [Preparing your data for import](https://youzse.app/help/importing-your-data/preparing-your-data-for-import): Export one CSV per type of record, keep the header row exactly as your old system wrote it and check each file is under 50 MB.
- [What Youzse can and cannot import](https://youzse.app/help/importing-your-data/what-youzse-can-and-cannot-import): Youzse imports customers, companies, services, staff, appointments, leads, quotes, invoices and reviews. Saved card details can never transfer.
- [The order to import things in](https://youzse.app/help/importing-your-data/the-order-to-import-things-in): Import staff first, then services, then customers, then appointments, so each import can link to the records it depends on.
- [Importing your data lawfully](https://youzse.app/help/importing-your-data/importing-your-data-lawfully): Every import asks where the data came from and your lawful basis for processing it, and both answers are stored against the import.
- [Bringing your reviews across](https://youzse.app/help/importing-your-data/bringing-your-reviews-across): Reviews use their own tool rather than the CSV wizard: pick the platform they came from, then upload a PDF or paste them in.
- [Using the import wizard](https://youzse.app/help/importing-your-data/using-the-import-wizard): The guided migration runs Files, Mapping, Settings, Review then Run, and works out what each file holds from its headers automatically.
- [Mapping columns by hand](https://youzse.app/help/importing-your-data/mapping-columns-by-hand): At the Mapping step you can point any column at any Youzse field, or leave a column out of the import entirely.
- [Choosing a duplicate rule](https://youzse.app/help/importing-your-data/choosing-a-duplicate-rule): At the Settings step you choose one of four rules for matching rows: skip them, update them, replace them or flag them for review.
- [Understanding duplicates](https://youzse.app/help/importing-your-data/understanding-duplicates): Youzse matches an incoming row to an existing customer on email first, then phone number, then close name matches.
- [Import from Fresha](https://youzse.app/help/importing-your-data/import-from-fresha): Youzse recognises Fresha's column names, so exporting your CSVs and uploading them brings clients, services and history across with the mapping already done.
- [Import from Booksy](https://youzse.app/help/importing-your-data/import-from-booksy): Youzse recognises Booksy's column names, so exporting your CSVs and uploading them brings clients, services and history across with the mapping already done.
- [Import from Vagaro](https://youzse.app/help/importing-your-data/import-from-vagaro): Youzse recognises Vagaro's column names, so exporting your CSVs and uploading them brings clients, services and history across with the mapping already done.
- [Import from Setmore](https://youzse.app/help/importing-your-data/import-from-setmore): Youzse recognises Setmore's column names, so exporting your CSVs and uploading them brings clients, services and history across with the mapping already done.
- [Import from SimplyBook.me](https://youzse.app/help/importing-your-data/import-from-simplybookme): Youzse recognises SimplyBook.me's column names, so exporting your CSVs and uploading them brings clients, services and history across with the mapping already done.
- [Import from Acuity Scheduling](https://youzse.app/help/importing-your-data/import-from-acuity): Youzse recognises Acuity Scheduling's column names, so exporting your CSVs and uploading them brings clients, services and history across with the mapping already done.
- [Import from Square](https://youzse.app/help/importing-your-data/import-from-square): Youzse recognises Square's column names, so exporting your CSVs and uploading them brings clients, services and history across with the mapping already done.
- [Import from Calendly](https://youzse.app/help/importing-your-data/import-from-calendly): Youzse recognises Calendly's column names, so exporting your CSVs and uploading them brings clients, services and history across with the mapping already done.
- [Import from QuickBooks](https://youzse.app/help/importing-your-data/import-from-quickbooks): Youzse recognises QuickBooks's column names, so exporting your CSVs and uploading them brings clients, services and history across with the mapping already done.
- [Import from Sage](https://youzse.app/help/importing-your-data/import-from-sage): Youzse recognises Sage's column names, so exporting your CSVs and uploading them brings clients, services and history across with the mapping already done.
- [Import from Treatwell](https://youzse.app/help/importing-your-data/import-from-treatwell): Export your clients and history from Treatwell as CSV, then match the columns to Youzse fields yourself at the Mapping step.
- [Import from Phorest](https://youzse.app/help/importing-your-data/import-from-phorest): Export your clients and history from Phorest as CSV, then match the columns to Youzse fields yourself at the Mapping step.
- [Import from Mindbody](https://youzse.app/help/importing-your-data/import-from-mindbody): Export your clients and history from Mindbody as CSV, then match the columns to Youzse fields yourself at the Mapping step.
- [Import from Timely](https://youzse.app/help/importing-your-data/import-from-timely): Export your clients and history from Timely as CSV, then match the columns to Youzse fields yourself at the Mapping step.
- [Import from GlossGenius](https://youzse.app/help/importing-your-data/import-from-glossgenius): Export your clients and history from GlossGenius as CSV, then match the columns to Youzse fields yourself at the Mapping step.
- [Import from TechMan](https://youzse.app/help/importing-your-data/import-from-techman): Export your clients and history from TechMan as CSV, then match the columns to Youzse fields yourself at the Mapping step.
- [Import from Garage Hive](https://youzse.app/help/importing-your-data/import-from-garage-hive): Export your clients and history from Garage Hive as CSV, then match the columns to Youzse fields yourself at the Mapping step.
- [Import from a spreadsheet](https://youzse.app/help/importing-your-data/import-from-a-spreadsheet): Save your spreadsheet as CSV with one header row and one kind of record per file, then map the columns at the Mapping step.
- [Checking your imported data](https://youzse.app/help/importing-your-data/checking-your-imported-data): Read the created, updated, skipped and error counts, then spot-check about ten real records against your old system.
- [Fixing rows that did not import](https://youzse.app/help/importing-your-data/fixing-rows-that-did-not-import): Download the error report from the import, which names the row number, the field and the reason for every row that failed.
- [Rolling back an import](https://youzse.app/help/importing-your-data/rolling-back-an-import): A finished import can be rolled back once, which removes every record it created, provided it has not been rolled back already.
- [Importing after you have gone live](https://youzse.app/help/importing-your-data/importing-after-you-have-gone-live): Take a fresh export, set the duplicate rule to Update, and it fills gaps on existing customers without overwriting work done since.
- [Importing your invoices](https://youzse.app/help/importing-your-data/importing-your-invoices): Export your invoice list as CSV and Youzse imports numbers, dates, customer, subtotal, VAT, total, amount due and payment status.
- [Importing quotes and leads](https://youzse.app/help/importing-your-data/importing-quotes-and-leads): Quotes and leads import from CSV like any other record, so open opportunities carry across instead of being retyped.
- [Importing staff and services](https://youzse.app/help/importing-your-data/importing-staff-and-services): Import staff and services before appointments, and each staff member with an email address is invited to set their own password.
- [How online booking works](https://youzse.app/help/bookings-calendar/how-online-booking-works): See how customers book you online and what lands in your diary.
- [Adding a booking yourself](https://youzse.app/help/bookings-calendar/adding-a-booking-yourself): Add a booking by hand for phone, walk-in or returning customers.
- [Your calendar and diary views](https://youzse.app/help/bookings-calendar/your-calendar-and-diary-views): Switch between day, week and month views to read your diary at a glance.
- [Setting availability, breaks and time off](https://youzse.app/help/bookings-calendar/setting-availability-breaks-time-off): Control your working hours, lunch breaks and days off so only real slots show.
- [Deposits and no-show protection](https://youzse.app/help/bookings-calendar/deposits-and-no-show-protection): Ask for a deposit and protect your time against late cancellations and no-shows.
- [Rescheduling and cancellations](https://youzse.app/help/bookings-calendar/rescheduling-and-cancellations): Move or cancel bookings and let customers manage their own where you allow it.
- [Recurring and blocked time](https://youzse.app/help/bookings-calendar/recurring-and-blocked-time): Set up repeating bookings and block out time you do not want booked.
- [Waitlists](https://youzse.app/help/bookings-calendar/waitlists): Capture demand when you are fully booked and fill cancellations fast.
- [Reminders and confirmations](https://youzse.app/help/bookings-calendar/reminders-and-confirmations): Keep customers informed with confirmations and timely reminders before they visit.
- [Pay an invoice](https://youzse.app/help/customer-payments-receipts/pay-an-invoice): Open Invoices in your account, check the detail, then pay with a saved card or a new one.
- [Save a payment card](https://youzse.app/help/customer-payments-receipts/save-a-payment-card): Add a card under Payment Methods so paying is quicker next time, and remove it from the same place whenever you like.
- [View your receipts and transactions](https://youzse.app/help/customer-payments-receipts/view-your-receipts-and-transactions): Open Transactions in your account to see everything you have paid, with a receipt for each one.
- [Paying a deposit](https://youzse.app/help/customer-payments-receipts/paying-a-deposit): Some businesses ask for a deposit when you book, and it comes off the final bill.
- [Getting a refund](https://youzse.app/help/customer-payments-receipts/getting-a-refund): Refunds are issued by the business you paid, and take a few working days to reach your bank.
- [Setting up a class](https://youzse.app/help/classes-and-groups/setting-up-a-class): Classes run group sessions with their own capacity, waitlists and per-session pricing, and need the group bookings feature.
- [Class capacity and waitlists](https://youzse.app/help/classes-and-groups/class-capacity-and-waitlists): Capacity caps how many can book a session, and anyone beyond it can join a waitlist for when somebody drops out.
- [Running a recurring class series](https://youzse.app/help/classes-and-groups/class-series): A series creates the same class on a repeating schedule, so a weekly session is set up once rather than every week.
- [Managing who is booked onto a class](https://youzse.app/help/classes-and-groups/managing-class-participants): Open a session to see everybody booked onto it, add somebody yourself or take a person off the list.
- [Checking people into a class](https://youzse.app/help/classes-and-groups/checking-people-into-a-class): Mark attendance as people arrive, which keeps your records straight and shows who is repeatedly not turning up.
- [Cancelling a class session](https://youzse.app/help/classes-and-groups/cancelling-a-class-session): Cancel the session, then contact everyone booked onto it, because a cancelled class disappoints several people at once.
- [Pricing a class](https://youzse.app/help/classes-and-groups/pricing-a-class): Classes carry their own per-session price, set independently of your one-to-one services.
- [Selling blocks of classes](https://youzse.app/help/classes-and-groups/selling-blocks-of-classes): Class packages sell several sessions as one purchase, so customers pay up front and get a better rate per session.
- [Earn and redeem loyalty](https://youzse.app/help/customer-loyalty-memberships/earn-and-redeem-loyalty): You earn points, stamps or cashback automatically when you book and pay, and your balance shows in your account.
- [Subscribe to a membership](https://youzse.app/help/customer-loyalty-memberships/subscribe-to-a-membership): Memberships are recurring plans that give you regular services or standing perks for a set monthly price.
- [Cancelling a membership](https://youzse.app/help/customer-loyalty-memberships/cancelling-a-membership): Cancel from Memberships in your account, and check what happens to the period you have already paid for.
- [Using a gift card](https://youzse.app/help/customer-loyalty-memberships/using-a-gift-card): Present the gift card when you pay and its value comes off the bill, with any remainder left for next time.
- [Managing customer records](https://youzse.app/help/customers-crm/managing-customer-records): Add, find, organise and tidy up the customer records that sit at the heart of your business.
- [Customer history and notes](https://youzse.app/help/customers-crm/customer-history-and-notes): See every appointment, invoice and interaction in one place and keep useful notes against a customer.
- [Leads and enquiries](https://youzse.app/help/customers-crm/leads-and-enquiries): Capture new enquiries, track them through your pipeline and turn interest into booked work.
- [Marketing consent and contacting customers](https://youzse.app/help/customers-crm/marketing-consent-and-contacting-customers): Understand consent, the difference between service and marketing messages and how to reach customers properly.
- [Reviews and your reputation](https://youzse.app/help/customers-crm/reviews-and-your-reputation): Collect reviews after appointments, reply to feedback and shape how ratings appear on your booking page.
- [Memberships and loyalty](https://youzse.app/help/customers-crm/memberships-and-loyalty): Set up paid memberships and reward repeat custom with points, stamps or cashback.
- [Letting customers manage their own bookings](https://youzse.app/help/customers-crm/customer-self-service): Give customers a portal to view, reschedule and cancel bookings and manage their own details.
- [Sending a quote to a customer](https://youzse.app/help/quotes-and-sales/sending-a-quote): Build a quote from Quotes, preview the PDF, then send it by email so the customer can accept or decline it themselves.
- [Quote statuses explained](https://youzse.app/help/quotes-and-sales/quote-statuses-explained): A quote moves through draft, sent, viewed, accepted, rejected, converted or expired, and the status updates itself as the customer acts.
- [Turning a quote into an invoice or a booking](https://youzse.app/help/quotes-and-sales/converting-a-quote): An accepted quote converts straight into an invoice or into an appointment, carrying its lines and totals with it.
- [Chasing a quote that has gone quiet](https://youzse.app/help/quotes-and-sales/chasing-an-unanswered-quote): Resend the quote from the quote itself, which sends the customer a fresh email carrying the same link.
- [Restoring a deleted quote](https://youzse.app/help/quotes-and-sales/restoring-a-deleted-quote): Deleted quotes move to a trashed view rather than disappearing, and can be restored from there with everything intact.
- [Working your leads pipeline](https://youzse.app/help/quotes-and-sales/working-your-leads-pipeline): Leads sit on a board of stages you define, and you move each card along as the conversation progresses.
- [Turning a lead into a customer](https://youzse.app/help/quotes-and-sales/converting-a-lead): Convert a lead from the lead itself and it becomes a customer record, keeping the details and notes you already captured.
- [Building an enquiry form for your public page](https://youzse.app/help/quotes-and-sales/building-an-enquiry-form): Switch the enquiry form on under Settings then Appearance, then choose its fields under Settings then Enquiry Form.
- [Your inbox explained](https://youzse.app/help/quotes-and-sales/your-inbox-explained): Inbox collects enquiries from your public page in one place, so nothing waits unnoticed in a personal email account.
- [Invoicing a business rather than a person](https://youzse.app/help/quotes-and-sales/companies-and-business-customers): Companies holds business clients with their own billing address and VAT number, so invoices are addressed to the business.
- [Setting up payments](https://youzse.app/help/payments-invoicing/setting-up-payments): Connect Stripe so you can take card payments, deposits and online bookings through Youzse.
- [Taking deposits](https://youzse.app/help/payments-invoicing/taking-deposits): Ask for a deposit at the point of booking to protect your time and cut down on no-shows.
- [Taking payment in person](https://youzse.app/help/payments-invoicing/taking-payment-in-person): Take contactless card payments on the phone in your hand with Tap to Pay on iPhone.
- [Sending invoices](https://youzse.app/help/payments-invoicing/sending-invoices): Raise an invoice when a job is done, send it for payment and track what is owed.
- [Creating quotes](https://youzse.app/help/payments-invoicing/creating-quotes): Send a customer a priced quote, then turn it into a booking or invoice once accepted.
- [Issuing refunds](https://youzse.app/help/payments-invoicing/issuing-refunds): Refund a card payment in full or in part, with the customer kept informed automatically.
- [VAT settings](https://youzse.app/help/payments-invoicing/vat-settings): Tell Youzse whether you are VAT registered so quotes and invoices show the right tax.
- [Payouts and getting your money](https://youzse.app/help/payments-invoicing/payouts-and-getting-your-money): See your balance, choose how often you are paid out and track money landing in your bank.
- [Understanding Youzse fees](https://youzse.app/help/payments-invoicing/understanding-youzse-fees): A plain look at card-processing rates and the 0% commission on new clients you win.
- [Prepaid messaging credit](https://youzse.app/help/payments-invoicing/prepaid-messaging-credit): Top up a prepaid balance to pay for SMS and WhatsApp messages. Email and app notifications are always free.
- [Choosing a loyalty scheme](https://youzse.app/help/loyalty-and-rewards/choosing-a-loyalty-scheme): Youzse runs loyalty as points, stamps or cashback, and you pick one mode for the whole scheme.
- [Setting up loyalty points](https://youzse.app/help/loyalty-and-rewards/setting-up-loyalty-points): Set how many points a pound earns, then create rewards with a points cost that customers redeem against.
- [Setting up a stamp card](https://youzse.app/help/loyalty-and-rewards/setting-up-a-stamp-card): Set how many stamps each visit earns and how many stamps earn a reward, and cards fill automatically as customers come in.
- [Setting up cashback](https://youzse.app/help/loyalty-and-rewards/setting-up-cashback): Set a percentage of each spend to come back as credit, which suits higher-value work where a reward menu makes little sense.
- [Creating loyalty rewards](https://youzse.app/help/loyalty-and-rewards/creating-loyalty-rewards): Build a menu of rewards with a points cost each, and only active rewards can be redeemed.
- [Redeeming a reward](https://youzse.app/help/loyalty-and-rewards/redeeming-a-reward): Apply a reward when you take payment and the balance is deducted from the customer record automatically.
- [When loyalty points expire](https://youzse.app/help/loyalty-and-rewards/when-loyalty-points-expire): You can set a number of days after which unused points expire, which stops old balances becoming an open-ended liability.
- [Selling and redeeming gift cards](https://youzse.app/help/loyalty-and-rewards/selling-gift-cards): Gift cards are issued and tracked from Gift Cards, which also shows the balance still outstanding across every card.
- [Understanding gift card liability](https://youzse.app/help/loyalty-and-rewards/gift-card-liability): Outstanding gift card balances are money you owe in future work, and the Gift Cards page tracks that total for you.
- [Setting up memberships](https://youzse.app/help/loyalty-and-rewards/setting-up-memberships): Create recurring membership plans under Settings then Memberships, which also shows monthly recurring revenue and active member count.
- [Class packages and chair rentals](https://youzse.app/help/loyalty-and-rewards/class-packages): Class packages sell a block of sessions up front, and chair rentals hold the agreements for people who rent space from you.
- [Sending a marketing campaign](https://youzse.app/help/marketing-and-growth/sending-a-marketing-campaign): Campaigns send email, SMS or WhatsApp to opted-in customers, with consent and suppression checks applied before anything goes out.
- [Building an audience segment](https://youzse.app/help/marketing-and-growth/building-a-segment): Segments are reusable audience filters built only from GDPR-safe fields, so sensitive data is never used to target a campaign.
- [Reusing marketing templates](https://youzse.app/help/marketing-and-growth/marketing-templates): Templates are reusable message bodies you can edit, preview and send test emails from before using them in a campaign.
- [Choosing between email, SMS and WhatsApp](https://youzse.app/help/marketing-and-growth/choosing-a-marketing-channel): Email is included and suits detail, SMS costs per message and suits urgency and consent should cover the channel you use.
- [Who you are allowed to market to](https://youzse.app/help/marketing-and-growth/marketing-consent-rules): Marketing goes only to customers who have opted in, and consent is tracked separately from simply holding a customer record.
- [The suppression list](https://youzse.app/help/marketing-and-growth/the-suppression-list): Suppressed email addresses and phone numbers never receive marketing from your business, and taking one off the list is audit-logged.
- [Collecting customer reviews](https://youzse.app/help/marketing-and-growth/collecting-customer-reviews): Open Reviews to collect new reviews from customers or to bring across reviews you already earned on another platform.
- [Handling a bad review](https://youzse.app/help/marketing-and-growth/handling-a-bad-review): Reply calmly and publicly, take the detail private and write for the people reading rather than for the reviewer.
- [Referring another business to Youzse](https://youzse.app/help/marketing-and-growth/your-referral-scheme): Settings then Referrals gives you a link that earns you account credit when a business you refer subscribes to a paid plan.
- [Getting found on Google](https://youzse.app/help/marketing-and-growth/getting-found-on-google): Fill in your public page properly, keep your address and hours identical everywhere and collect Google reviews steadily.
- [Filling a quiet week](https://youzse.app/help/marketing-and-growth/filling-a-quiet-week): Build a segment of customers who have not been in recently, then send a time-limited offer for the specific days you need to fill.
- [Measuring whether your marketing worked](https://youzse.app/help/marketing-and-growth/measuring-your-marketing): Judge a campaign by the bookings that followed it rather than by opens, and compare the same segment over time.
- [Hiding your business from the marketplace](https://youzse.app/help/marketing-and-growth/hiding-from-the-marketplace): Come off the Youzse marketplace while your own link, QR codes and booking buttons keep working, or publish your town instead of your address.
- [Controlling what your customers receive](https://youzse.app/help/notifications-and-messaging/controlling-customer-notifications): Settings then Notifications controls which notifications your customers receive and when they are sent.
- [Notification channels explained](https://youzse.app/help/notifications-and-messaging/notification-channels): Email and push notifications are on by default, while SMS and WhatsApp stay off until you deliberately enable them.
- [Editing your email templates](https://youzse.app/help/notifications-and-messaging/editing-email-templates): Settings then Email Templates holds the wording of the emails Youzse sends on your behalf.
- [Setting up messaging](https://youzse.app/help/notifications-and-messaging/setting-up-messaging): Settings then Messaging is where your SMS and WhatsApp arrangement lives, including what messaging is costing you.
- [Notification sequences](https://youzse.app/help/notifications-and-messaging/notification-sequences): A sequence is more than one message sent over time for the same event, like a reminder followed by a final nudge.
- [Email deliverability](https://youzse.app/help/notifications-and-messaging/email-deliverability): Settings then Email Deliverability tracks how your customer emails are performing, what is delivered and what is bouncing.
- [Emails not arriving](https://youzse.app/help/notifications-and-messaging/emails-not-arriving): Check the address on the customer record, then look at Email Deliverability to see whether the message was delivered or bounced.
- [Push notifications on the app](https://youzse.app/help/notifications-and-messaging/push-notifications): Push notifications reach customers who have the app installed, arrive immediately and cost nothing to send.
- [Notifications for you and your team](https://youzse.app/help/notifications-and-messaging/staff-notifications): Your own alerts are set from your profile, separately from what your customers receive.
- [The activity log](https://youzse.app/help/notifications-and-messaging/the-activity-log): Settings then Activity Log records what was done in your account, by whom and when.
- [Adding a team member](https://youzse.app/help/your-team/adding-a-team-member): Add staff from Staff in the sidebar, and each person is invited by email to set their own password.
- [Roles and permissions explained](https://youzse.app/help/your-team/roles-and-permissions): A role is a set of permissions and every team member has one, which decides what they can see and change.
- [Creating a custom role](https://youzse.app/help/your-team/creating-a-custom-role): Create a role under Settings then Roles, grant only the permissions that job needs, then assign it to the right people.
- [Setting staff working hours](https://youzse.app/help/your-team/setting-staff-working-hours): Working hours are set per staff member and decide which slots customers can book with that person.
- [Choosing which staff do which services](https://youzse.app/help/your-team/staff-and-services): Assign services to the staff who perform them, so customers only see the right people for what they are booking.
- [Staff profiles on your booking page](https://youzse.app/help/your-team/staff-profiles-on-your-page): Each team member can have a photo, a job title and a short biography, which customers see when choosing who to book with.
- [Booking time off for a staff member](https://youzse.app/help/your-team/booking-staff-time-off): Time off blocks a person out of the diary so nothing new can be booked with them while they are away.
- [Setting a leave policy](https://youzse.app/help/your-team/setting-a-leave-policy): Settings then Leave Policy sets the rules for how staff request time off, and is part of the staff leave management feature.
- [Approving leave requests](https://youzse.app/help/your-team/approving-leave-requests): Settings then Leave Approvals shows pending requests, all staff leave and lets you book time off on behalf of your team.
- [Business holidays and closures](https://youzse.app/help/your-team/business-holidays): Settings then Business Holidays marks days the whole business is closed, and no bookings can be made on those dates.
- [When a staff member leaves](https://youzse.app/help/your-team/when-a-staff-member-leaves): Remove their access first, then reassign their future bookings and take their profile off your public page.
- [Why a team member cannot see something](https://youzse.app/help/your-team/staff-cannot-see-something): A missing page is almost always their role, and occasionally a feature your plan does not include.
- [What Garage Pro adds](https://youzse.app/help/garage-and-workshop/what-garage-pro-adds): Garage Pro adds the workshop, vehicle records, registration lookups, health checks, parts, suppliers and purchase orders.
- [Looking up a vehicle by registration](https://youzse.app/help/garage-and-workshop/vehicle-lookup): Type a registration and Youzse fills in the vehicle details and MOT information for you, so nothing is typed by hand.
- [Managing your vehicle records](https://youzse.app/help/garage-and-workshop/managing-vehicles): Vehicles holds every vehicle you work on, attached to its keeper, with the work you have done on it.
- [Transferring a vehicle to a new keeper](https://youzse.app/help/garage-and-workshop/transferring-a-vehicle): Transfer a vehicle to another customer and it keeps its service history while the ownership moves.
- [Running a job through the workshop](https://youzse.app/help/garage-and-workshop/running-a-workshop-job): Workshop tracks live jobs against a bay and a mechanic, and a job can be set to require a health check before it can be finished.
- [The mechanic dashboard](https://youzse.app/help/garage-and-workshop/the-mechanic-dashboard): My Workshop gives a mechanic their own assigned jobs and clocking on and off, rather than the whole workshop board.
- [Vehicle health checks](https://youzse.app/help/garage-and-workshop/vehicle-health-checks): A vehicle health check records a vehicle condition against a template, and a job can be set to require one before it closes.
- [Building health check templates](https://youzse.app/help/garage-and-workshop/evhc-templates): Templates define what a vehicle health check asks, so every mechanic checks the same things in the same order.
- [Your parts catalogue](https://youzse.app/help/garage-and-workshop/your-parts-catalogue): Parts holds the parts you fit with their costs, so a job can be priced without looking anything up.
- [Approving part requests](https://youzse.app/help/garage-and-workshop/approving-part-requests): A mechanic raises a part request from a live job, and it moves through pending, approved and on order.
- [Suppliers and purchase orders](https://youzse.app/help/garage-and-workshop/purchase-orders-and-suppliers): Suppliers holds the factors you buy from, and Purchase Orders records what you ordered, from whom and at what price.
- [MOT reminders](https://youzse.app/help/garage-and-workshop/mot-reminders): Settings then MOT Reminders contacts customers before their MOT is due, using the date that came back with the vehicle lookup.
- [Reading your reports](https://youzse.app/help/reports-and-exports/reading-your-reports): Reports shows revenue, bookings and how the business is performing across a period you choose.
- [Your dashboard](https://youzse.app/help/reports-and-exports/your-dashboard): The dashboard is the first screen you see and is built from widgets you can arrange around how you work.
- [Numbers worth watching every week](https://youzse.app/help/reports-and-exports/numbers-to-watch-weekly): Bookings taken, revenue, no-shows and how full next week looks are the four figures that tell you most for the least effort.
- [Spotting customers who have stopped coming](https://youzse.app/help/reports-and-exports/spotting-lapsed-customers): Build a segment of customers with no recent booking, which is the cheapest source of new work you have.
- [Understanding your revenue figures](https://youzse.app/help/reports-and-exports/understanding-revenue-figures): Money invoiced, money collected and money in your bank are three different numbers, and payouts arrive on a delay.
- [VAT in Youzse](https://youzse.app/help/reports-and-exports/vat-in-youzse): The VAT area shows the VAT on your invoices for a period, and appears once VAT is enabled for your account.
- [Exporting your data](https://youzse.app/help/reports-and-exports/exporting-your-data): Exports produce a file of your underlying records, for your accountant, your own analysis or your peace of mind.
- [Getting your data out if you leave](https://youzse.app/help/reports-and-exports/leaving-youzse): Export your customers, bookings and invoices before you close an account, because access ends when the subscription does.
- [Your business profile and branding](https://youzse.app/help/settings-configuration/business-profile-and-branding): Set your business name, logo, cover image, bio and contact details so your public page looks the part.
- [Your team and what they can access](https://youzse.app/help/settings-configuration/team-roles-and-permissions): Invite your team, assign roles and control exactly what each person can see and do.
- [Notification settings](https://youzse.app/help/settings-configuration/notification-settings): Choose which messages go to customers and on which channels. Email and push are on, SMS and WhatsApp are yours to enable.
- [Two-factor authentication](https://youzse.app/help/settings-configuration/two-factor-authentication): Add a second step to your login with an authenticator app, and keep your recovery codes safe.
- [Keeping your account secure](https://youzse.app/help/settings-configuration/keeping-your-account-secure): Review active sessions, manage trusted devices and understand password confirmation and session timeouts.
- [Your plan and billing](https://youzse.app/help/settings-configuration/your-plan-and-billing): View your plan, manage payment methods, download invoices and change plan from your billing settings.
- [Customising your public page](https://youzse.app/help/settings-configuration/customising-your-public-page): Choose how customers reach you online, from instant booking to an enquiry form and shape your public page.
- [Everything you can change in Youzse](https://youzse.app/help/making-it-yours/everything-you-can-change): A tour of the customisation controls: your dashboard, your menu, your wording, your documents and which features you run.
- [Customising your dashboard](https://youzse.app/help/making-it-yours/customising-your-dashboard): Choose your widgets, drag them into place, resize them, and set the starting dashboard for your whole team.
- [Customising your menu](https://youzse.app/help/making-it-yours/customising-your-menu): Reorder the sidebar, hide what you never use, choose what the badges count, and pick the three items in your app tab bar.
- [Layout, terminology and your public page](https://youzse.app/help/making-it-yours/layout-terminology-and-your-public-page): Call your work what you call it, choose the dashboard that matches your trade, and decide how your public page behaves.
- [Turning features on and off](https://youzse.app/help/making-it-yours/turning-features-on-and-off): Switch off optional features you do not use, and switch them back on later with nothing lost.
- [Designing your PDF template](https://youzse.app/help/making-it-yours/designing-your-pdf-template): Give your invoices, quotes, reports and purchase orders your own layout, colours, typeface and logo, with a live preview.
- [Document defaults and numbering](https://youzse.app/help/making-it-yours/document-defaults-and-numbering): Set your invoice and quote numbering, payment terms, tax rate, bank details and the small print that goes on every document.
- [Setting up your own workspace](https://youzse.app/help/making-it-yours/your-own-workspace): You do not need to be the owner to make Youzse fit you. Here is everything you can set for yourself, on the web and on the app.
- [Why can I not change that?](https://youzse.app/help/making-it-yours/why-can-i-not-change-that): Which customisation is personal, which belongs to the whole business, and what to ask for when a control is greyed out.
- [How Youzse protects your data](https://youzse.app/help/trust-privacy-gdpr/how-youzse-protects-your-data): Where your data lives, who can see it and the safeguards built in around it.
- [You are the data controller](https://youzse.app/help/trust-privacy-gdpr/youre-the-data-controller): What being the data controller means for your business, in plain English.
- [Marketing consent and the law](https://youzse.app/help/trust-privacy-gdpr/marketing-consent-and-the-law): When you can market to your customers, and how to stay on the right side of the rules.
- [Responding to a data request](https://youzse.app/help/trust-privacy-gdpr/responding-to-a-data-request): What to do when a customer asks for a copy of their data, and your one-month deadline.
- [Deleting a customer the right way](https://youzse.app/help/trust-privacy-gdpr/deleting-customer-data): Why erasing customer data is more than a delete button, and how Youzse does it properly.
- [Data retention explained](https://youzse.app/help/trust-privacy-gdpr/data-retention-explained): How long to keep customer data, and the sensible defaults Youzse sets for you.
- [Reporting a data breach](https://youzse.app/help/trust-privacy-gdpr/reporting-a-data-breach): What counts as a breach, the 72-hour rule and how to act quickly.
- [Youzse for salons and beauty](https://youzse.app/help/industry-guides/youzse-for-salons-and-beauty): How Youzse fits hair, nail, lash, brow and beauty businesses, from online booking to loyalty.
- [Youzse for barbers](https://youzse.app/help/industry-guides/youzse-for-barbers): Online booking, walk-ins and no-show protection for barber shops, with no commission on new clients.
- [Youzse for garages (Garage Pro)](https://youzse.app/help/industry-guides/youzse-for-garages): Garage Pro: DVLA and MOT lookups, a live workshop board, parts ordering and online bookings.
- [Youzse for trades](https://youzse.app/help/industry-guides/youzse-for-trades): Jobs, quotes and invoicing for plumbers, electricians, builders and other trades.
- [Youzse for fitness and clinics](https://youzse.app/help/industry-guides/youzse-for-fitness-and-clinics): Session booking, client records and payments for trainers, instructors and clinics.
- [Youzse for pet services](https://youzse.app/help/industry-guides/youzse-for-pet-services): Booking, pet records and reminders for dog groomers and other pet professionals.
- [No available slots are showing](https://youzse.app/help/troubleshooting/no-available-slots): Check staff working hours first, then whether anyone is assigned to that service, then your booking rules.
- [My booking page is not showing what I expect](https://youzse.app/help/troubleshooting/booking-page-not-updating): Check the change was saved, then look at your own page in a private browser window to see what customers actually see.
- [A feature is missing from my sidebar](https://youzse.app/help/troubleshooting/a-feature-is-missing-from-my-sidebar): A missing page is either a permission on your role or a feature your plan does not include.
- [I cannot sign in](https://youzse.app/help/troubleshooting/cannot-sign-in): Reset your password from the sign-in page, and if two-factor is the problem use a recovery code.
- [A customer says they did not get a confirmation](https://youzse.app/help/troubleshooting/customer-did-not-get-confirmation): Check the email address on their record, then Email Deliverability, then whether confirmations are switched on.
- [A payment failed](https://youzse.app/help/troubleshooting/a-payment-failed): Most failed payments are the customer bank declining, so the fix is usually for them to try again or use another card.
- [A change I made is not showing](https://youzse.app/help/troubleshooting/changes-not-showing): Check the change saved, refresh the page, and remember some pages are briefly cached for speed.
- [Getting help from support](https://youzse.app/help/troubleshooting/getting-help-from-support): Open Support in the sidebar and include what you did, what you expected and what happened instead.

## Blog

- [What a card payment actually costs you](https://youzse.app/blog/what-a-card-payment-actually-costs-you): Card fees are quoted as a percentage plus a fixed pence amount, and the pence part is what hurts on small tickets. Here is the arithmetic on a £40 cut.
- [Pricing your services without guessing](https://youzse.app/blog/pricing-your-services-without-guessing): Most small businesses price by looking at what the shop down the road charges. Here is a better method that takes about an hour.
- [GDPR for a two-person business](https://youzse.app/blog/gdpr-for-a-two-person-business): You do not need a data protection officer or a 40 page policy. You do need to know what you hold, why and how to delete it when asked.
- [Why marketplace commission compounds, and a subscription does not](https://youzse.app/blog/why-marketplace-commission-compounds): A one-time fee on a new client sounds small. Its real cost depends on something most comparisons ignore: how fast you are growing.
- [How far ahead should clients be able to book?](https://youzse.app/blog/how-far-ahead-should-clients-be-able-to-book): Most booking pages allow twelve months because that was the default. The window you choose quietly decides your no show rate and how painful your next price rise is.
- [What to do when a client turns up late](https://youzse.app/blog/what-to-do-when-a-client-turns-up-late): Decide this on a quiet Tuesday morning rather than in the moment. Three options, a cut-off worth writing down and the repeat offender who needs a different fix entirely.
- [Where double bookings actually come from](https://youzse.app/blog/where-double-bookings-actually-come-from): A double booking is almost never a mistake somebody made. It is a gap between two systems that both think they own the diary.
- [The hidden cost of a ten minute gap](https://youzse.app/blog/the-hidden-cost-of-a-ten-minute-gap): Small gaps between appointments look harmless. Six of them a day is most of a working hour, and it is the hour you never charged anybody for.
- [Should you still take walk-ins?](https://youzse.app/blog/should-you-still-take-walk-ins): Appointment only is cleaner, quieter and easier to staff. It also turns away the customer standing in front of you with cash in their hand. A middle path usually wins.
- [Cashflow and profit are not the same number](https://youzse.app/blog/cashflow-and-profit-are-not-the-same-number): Profitable businesses run out of money all the time. Here is why the two numbers drift apart in a service business and which one to watch on a Monday morning.
- [Gift cards, the cashflow win and the catch](https://youzse.app/blog/gift-cards-the-cashflow-win-and-the-catch): Gift cards bring money in months before the work happens, which is exactly why they need treating carefully. What to set, what to record and what not to spend.
- [Chargebacks and disputes for service businesses](https://youzse.app/blog/chargebacks-and-disputes-for-service-businesses): A chargeback takes the money back out of your account and charges you a fee for the privilege. Most of them are winnable, and almost all of them are preventable.
- [Should you still take cash?](https://youzse.app/blog/should-you-still-take-cash): Cash has no processing fee, which is the argument everybody makes. It also has a banking cost, a counting cost and a record keeping cost that nobody puts a number on.
- [What a 20% discount really costs you](https://youzse.app/blog/what-a-twenty-percent-discount-really-costs-you): A fifth off the price is not a fifth off the profit. On a typical service it is closer to half, and the maths gets worse the better your discount performs.
- [Rebooking before they leave the chair](https://youzse.app/blog/rebooking-before-they-leave-the-chair): The eight seconds between finishing the work and taking the payment is worth more than any marketing you will do this year. Most businesses spend it saying goodbye.
- [How to spot a client about to stop coming](https://youzse.app/blog/how-to-spot-a-client-about-to-stop-coming): Clients rarely leave in a huff. They drift, and the drift is visible in your own data weeks before it becomes permanent. Here is what to look for.
- [Client notes worth keeping, and ones that will get you in trouble](https://youzse.app/blog/client-notes-worth-keeping): Good notes make a client feel remembered. Bad ones are a data protection problem sitting in your system waiting for somebody to ask for a copy.
- [Loyalty schemes that do not give away your margin](https://youzse.app/blog/loyalty-schemes-that-do-not-give-away-your-margin): Most loyalty cards reward people who were coming anyway. A scheme is only worth running if it changes behaviour, and changing behaviour costs less than you think.
- [The first appointment decides the next twelve](https://youzse.app/blog/the-first-appointment-decides-the-next-twelve): A new client makes their decision about whether to come back long before the work is finished. Most of it happens in the parts of the visit nobody rehearses.
- [Getting your business quoted by AI search](https://youzse.app/blog/getting-your-business-quoted-by-ai-search): People are asking assistants for a recommendation rather than scrolling ten blue links. What gets a local business named in that answer is not what got it ranked.
- [Email, SMS or WhatsApp: which one gets read?](https://youzse.app/blog/email-sms-or-whatsapp): Each channel has a different cost, a different open rate and different rules. Picking one for everything is the mistake. Picking per message is the answer.
- [Writing a service menu that books itself](https://youzse.app/blog/writing-a-service-menu-that-books-itself): Most online booking pages lose people at the menu. Too many options, industry names nobody recognises and no way to tell which one applies to them.
- [What to post when you have no time to post](https://youzse.app/blog/what-to-post-when-you-have-no-time-to-post): You are not going to become a content creator. You are going to take four photos a week while working and put them out with a sentence. That is enough.
- [Where to put your booking link](https://youzse.app/blog/where-to-put-your-booking-link): Your booking link is your shopfront and most businesses have it in one place. Here are fourteen places it should be, and the four that convert best.
- [The first 24 hours of a data breach](https://youzse.app/blog/the-first-24-hours-of-a-data-breach): A lost phone, a misdirected email or a stolen laptop starts a 72 hour clock. Knowing the order of the first few steps is the difference between an incident and a crisis.
- [Is your booking page usable by everyone?](https://youzse.app/blog/is-your-booking-page-usable-by-everyone): Roughly one in five people in the UK has a disability. If your booking page is hard for them to use, that is both a legal question and a fifth of your market.
- [Client data on your team's personal phones](https://youzse.app/blog/client-data-on-your-teams-personal-phones): Half the client contact in a small business happens on somebody's own phone. That is convenient right up to the day they leave, lose it or fall out with you.
- [Special category data in a small clinic or studio](https://youzse.app/blog/special-category-data-in-a-small-clinic): Aesthetics, tattooing, physio, podiatry and massage all collect health information. That is a different category of data with a higher bar, and most small practices have never been
- [Rotas, holiday and the weeks everybody forgets](https://youzse.app/blog/rotas-holiday-and-the-weeks-everybody-forgets): Statutory holiday is 5.6 weeks and most small businesses discover in November that three people have booked the same fortnight in December.
- [Who on your team should see what](https://youzse.app/blog/who-on-your-team-should-see-what): Most small businesses give everyone full access because setting up permissions felt like a job for later. Later usually arrives as an unpleasant surprise.
- [Tips and service charges after the Tipping Act](https://youzse.app/blog/tips-and-service-charges-after-the-tipping-act): The Employment (Allocation of Tips) Act changed how tips have to be handled. If you take tips on card, there are things you now have to do rather than choose to do.
- [MOT reminders are the easiest revenue in a garage](https://youzse.app/blog/mot-reminders-are-the-easiest-revenue-in-a-garage): Every car you have ever tested has a date attached to it. A garage that contacts owners before that date fills its own diary. Most garages wait for the phone to ring.
- [Selling additional work without wrecking trust](https://youzse.app/blog/selling-additional-work-without-wrecking-trust): The public assumes garages invent work. The way to beat that assumption is not to sell harder, it is to show the customer what you are looking at.
- [What an hour in your workshop actually costs](https://youzse.app/blog/what-an-hour-in-your-workshop-actually-costs): Most garages set a labour rate by looking at the one down the road. Then they sell fewer hours than they think and wonder where the money went.
- [Quoting for trades without dropping your price](https://youzse.app/blog/quoting-for-trades-without-dropping-your-price): Most quotes are lost on speed, clarity and follow up rather than on price. Three of the four things that win work cost nothing at all.
- [Day rate or fixed price?](https://youzse.app/blog/day-rate-or-fixed-price): A day rate protects you from a job that runs long. A fixed price rewards you for being good at it. The right answer depends on how well you can predict the work.
- [Package deals and prepaid credits, done properly](https://youzse.app/blog/package-deals-and-prepaid-credits): Selling six sessions up front brings cash in and locks in the next six visits. It also creates a debt, an expiry problem and a refund question you should settle first.
- [Moving off the paper diary without losing a week](https://youzse.app/blog/moving-off-the-paper-diary-without-losing-a-week): The paper diary works. That is exactly why replacing it is frightening. Here is the sequence that avoids the fortnight of chaos everybody warns you about.
- [Five numbers worth checking every Monday](https://youzse.app/blog/five-numbers-worth-checking-every-monday): Most owners look at last week's takings and nothing else. Four more numbers take ten minutes and will tell you what next month looks like before it happens.
- [When to open a second location, and when not to](https://youzse.app/blog/when-to-open-a-second-location): A full diary feels like a mandate to expand. Very often the second site is the most expensive way to solve a problem that a price rise would have fixed.

## Full text

- [llms-full.txt](https://youzse.app/llms-full.txt): the complete text of every guide, comparison, help article and blog post

## Sitemap

- [XML sitemap](https://youzse.app/sitemap.xml)