Bill the insurer, keep the course on schedule
Capture the payer, the authorisation number and the session cap at booking, then invoice insurers, employers and self-funding patients on their own terms.
No commission on new clients. No per client charges.
One monthly subscription. 2.5% + 35p only when you take a card payment.
Four payers, one clean invoice run
A referral arrives, the payer and the authorisation are captured before the assessment and the course is booked as a block rather than one session at a time. Insurers and employers are invoiced on their own terms and overdue ones chase themselves.
Unlimited patients on every plan.
One monthly subscription. 2.5% + 35p only when you take a card payment.
Set up in 2 minutes. No credit card required.
Assessment and course, billed cleanly
Physio is an assessment followed by a course of treatment, often with an insurer or an employer paying rather than the patient. Invoice the right payer, take card from the ones who self-fund and stop carrying unpaid sessions.
Invoices chase themselves.
One card rate of 2.5% plus 35p, with the platform fee inside it.
Set up in 2 minutes. No credit card required.
Finish the course, not just the first session
Patients who stop halfway do not get better and do not come back. Notes, exercises and progress live on one record, and reminders keep the course on schedule rather than drifting into next month.
Clinical records handled to UK GDPR.
Unlimited customer records on every plan, yours to export at any time.
Set up in 2 minutes. No credit card required.
Running a physiotherapists business
A physiotherapist is usually the third party in the room. The patient is on the plinth, a GP or a consultant sent them and an insurer or an employer is paying, which makes physiotherapy an invoicing problem as much as a clinical one.
Know who you are treating for before the assessment
A self-funding patient pays on the day. A private medical insurer pays against an authorisation number, a provider number and a session cap. An employer pays on thirty day terms against a purchase order and will never reply to a text message.
Capturing the authorisation and the reference at booking is what separates a clinic that gets paid from one carrying six weeks of treatment it cannot invoice.
Session caps matter clinically as well. If a policy funds six sessions and the presentation needs ten, that is a conversation for session two rather than session six.
Who pays a physiotherapy clinic and on what terms
| Payer | What they need from you | When the money arrives |
|---|---|---|
| Self-funding patient | A price and a card | On the day, or up front as a block |
| Private medical insurer | Authorisation number, provider number, session cap | On their remittance cycle, weeks later |
| Employer or occupational health | Purchase order, invoice on terms, outcome report | Thirty days, if the invoice is right first time |
| Solicitor or medicolegal | A detailed report written against the instruction | On settlement, sometimes much later |
A clinic mixing all four has to capture the reference at booking, because nobody ever finds an authorisation number retrospectively.
What a clinic needs before the first assessment
- The referral source and the reason for referral
- The payer, the authorisation number and the session cap
- Consent for treatment and for holding health records
- History, current medication and red flag screening
- The patient goal in their own words, for the outcome measure
- Whether an interpreter or a chaperone is needed
- A follow-up booked before they leave the room
Recovery happens in the six days you are not there
Most of a rehabilitation takes place between appointments. A programme the patient cannot find is a programme they will not do, and the clinic still carries the outcome.
Put the exercises on the record alongside the plan and send them out with the appointment confirmation. Progression belongs there too, so that week four is not a repeat of week one.
A course that drifts from weekly to fortnightly is not the same treatment delivered more slowly. It is a different and worse one.
Discharge is the goal, and it is not the end
Good physiotherapy aims to stop. A patient discharged at the right point with a home programme that works is the outcome you want, and it is the one that produces referrals.
They do come back. Runners return with a different injury, desk workers return with the same neck and post-operative patients return for the other knee. Keep the record so the second episode starts from what you already know.
Clinical notes are special category data. Consent for the purpose, restricted access and a retention period that is actually enforced are legal requirements, not good manners.
One platform, every tool you need
The essentials sit together: bookings, payments, records, reminders and follow-up. No patchwork of apps, no per-client tax.
- 01Online booking and block bookings
- 02Card payments and deposits
- 03Patient notes and history
- 04Automated reminders
- 05Membership and treatment plans
- 06UK GDPR built in
Online booking and block bookings
Built in and ready on every plan, so this workflow lives with the rest of your business.
Included on every plan. No add ons, no client limits, no setup fees.
- Runs from the same dashboard
- Included without add-ons
- Connected to customer history
Card payments and deposits
Built in and ready on every plan, so this workflow lives with the rest of your business.
Included on every plan. No add ons, no client limits, no setup fees.
- Runs from the same dashboard
- Included without add-ons
- Connected to customer history
Patient notes and history
Built in and ready on every plan, so this workflow lives with the rest of your business.
Included on every plan. No add ons, no client limits, no setup fees.
- Runs from the same dashboard
- Included without add-ons
- Connected to customer history
Automated reminders
Built in and ready on every plan, so this workflow lives with the rest of your business.
Included on every plan. No add ons, no client limits, no setup fees.
- Runs from the same dashboard
- Included without add-ons
- Connected to customer history
Membership and treatment plans
Built in and ready on every plan, so this workflow lives with the rest of your business.
Included on every plan. No add ons, no client limits, no setup fees.
- Runs from the same dashboard
- Included without add-ons
- Connected to customer history
UK GDPR built in
Built in and ready on every plan, so this workflow lives with the rest of your business.
Included on every plan. No add ons, no client limits, no setup fees.
- Runs from the same dashboard
- Included without add-ons
- Connected to customer history
Simple pricing. Fast setup.
No new-client fees, a 30 day trial and one clear card rate when customers pay online.
0%
new client fees
30
day free trial
2.5%
card rate, plus 35p
2
minute setup
Clear answers before you switch
The details that usually slow down a move: setup, pricing, bookings, records and how Youzse fits into your day.
Yes. Block bookings let patients reserve a course of treatment in one go, so the plan stays on track.