Terms and Conditions
Youzse Ltd. Last updated: 3 October 2026
About these Terms
These Terms and Conditions (Terms) govern your access to and use of the Youzse mobile application (the App) and any related services (together, the Service). The App is operated by Youzse Ltd, a company registered in England and Wales (company number 17254677) whose registered office is at 66 Paul Street, London, England, EC2A 4NA.
By downloading, installing or using the App you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use the App. Our Privacy Policy and Cookie Policy also apply to your use of the App and are incorporated into these Terms by reference.
These Terms have four parts. Part A, which is sections 1 to 24, applies to everyone. Part B, the Business Terms, also applies if you use Youzse for the purposes of a business. Part C, the Consumer Terms, also applies if you book or buy from a business through Youzse as a consumer. Part D contains extra terms for particular countries.
1. Who we are and how to contact us
- Trading name: Youzse
- Company: Youzse Ltd, company number 17254677
- Registered office: 66 Paul Street, London, England, EC2A 4NA
- Contact: [email protected]
2. App stores
If you download the App from the Apple App Store or the Google Play Store you also agree to that store's own terms of use. Those store terms are between you and the store provider and not Youzse Ltd. Where any store rules apply to your use of the App, the relevant store provider is an intended third party beneficiary of these Terms and may enforce them against you.
3. Our promise about your data
We want to be completely clear from the outset. Youzse Ltd has zero interest in monitoring, harvesting or exploiting the contents of your data. We do not sell or rent it. The only reasons we process your data are to keep our infrastructure secure and to give you a smooth and frictionless experience in the App.
Where you use Youzse as a business to manage your own customers, you are the data controller for that customer data and Youzse Ltd acts as your data processor under a Data Processing Agreement that you accept before using the Service. We maintain Article 30 records of our processing, support data subject requests, and only process special category data on the basis of explicit consent. How we handle all personal data is set out in full in our Privacy Policy.
4. Eligibility and your account
- You must be at least 18 years old to create an account and use the Service.
- You may create an account using your email address, or by using Apple Sign In or Google Sign In.
- You are responsible for keeping your login credentials secure and for all activity that takes place under your account.
- You agree to provide accurate and current information and to keep it up to date.
Tell us promptly at [email protected] if you believe your account has been accessed without your permission.
5. Biometric login (Face ID, Touch ID and fingerprint)
- The App offers optional biometric authentication for faster and more secure sign in.
- Biometric matching happens entirely on your device, using the security features built into your device operating system. Youzse Ltd never receives, stores or has any access to your biometric data. We receive only a simple success or failure signal from your device.
- You can turn biometric login on or off at any time in the App settings or your device settings.
6. Licence to use the App
We grant you a personal and limited licence to install and use the App on devices you own or control, solely for your own lawful use of the Service. This licence is not exclusive and you may not transfer it.
You must not:
- copy, modify or create derivative works of the App except as permitted by law
- reverse engineer, decompile or attempt to extract the source code, except to the limited extent permitted by law
- rent, lease, sublicence, sell or otherwise commercialise the App
- remove or alter any proprietary notices
- use the App in any way that breaches any applicable law or regulation
7. Acceptable use
You agree that you will not:
- use the Service for any unlawful, fraudulent or harmful purpose
- upload or transmit any material that is defamatory, obscene, infringing or that contains malware
- attempt to gain unauthorised access to the Service, the servers on which it is stored or any connected system or network
- interfere with or disrupt the integrity or performance of the Service
- use the Service to send unsolicited communications
We may suspend or terminate your access if we reasonably believe you have breached this section.
8. Payments
- Where you make a payment through the App, payment processing is handled by Stripe, our independent payment provider.
- Youzse Ltd does not collect or store your full payment card details. Your card information is provided directly to Stripe and processed under Stripe's own terms and privacy policy.
- You are responsible for ensuring that the payment details you provide are accurate and that you are authorised to use the chosen payment method.
Stripe is a separate company. We are not responsible for the acts, omissions or availability of Stripe, and any payment dispute that relates to Stripe's own processing may also be subject to Stripe's terms. Specific pricing, fees, refunds and any subscription terms are set out at the point of purchase or in the relevant plan description.
9. Camera, QR codes and appointment images
- The App can use your device camera to scan QR codes and, where a business has enabled it and the customer has agreed, to capture images in connection with an appointment.
- The camera is used only for these purposes. Youzse Ltd does not use the camera for any other form of image or video capture, and we never capture images in the background.
- You should only scan QR codes from sources you trust.
- If you capture or upload images of a customer, you are responsible for having the appropriate consent. Youzse Ltd processes those images on the business's behalf as its data processor under our Data Processing Agreement. How appointment images and any special category data are handled is explained in our Privacy Policy.
10. Location based features
- With your permission, the App uses your device location to power features such as discovery, address look up and showing relevant nearby services on a map.
- You can grant or withdraw location access at any time through your device settings. Some features may not work as intended if location access is switched off.
11. Push notifications
- With your permission we may send you push notifications about your account, bookings, service updates and similar matters.
- You can turn push notifications off at any time in your device settings.
12. Third party services and integrations
The App relies on a small number of trusted external services to function, including Stripe (payments), Apple Sign In and Google Sign In (authentication), Cloudflare (infrastructure, routing, security and content delivery), and Google Analytics 4 (usage analytics, with consent). Our advertising measurement, the Meta Pixel, runs on the website only and is not part of the App.
- Each of these providers is a separate company that operates under its own terms and privacy policy.
- To the fullest extent permitted by law, Youzse Ltd is not responsible for the acts, omissions, availability, security or performance of any third party service, or for any loss arising from your use of, or reliance on, such a service.
- We use Cloudflare AI Workers on our backend for routine operational tasks such as generating logos. This is automated processing carried out on our own infrastructure to deliver a feature. The App does not include any user facing AI assistant or chatbot, and we do not use your personal data to train any third party AI model.
13. Our content and intellectual property
- The App, its content, design, trademarks and underlying software are owned by or licensed to Youzse Ltd and are protected by intellectual property laws.
- Nothing in these Terms transfers any intellectual property rights to you, except for the limited licence to use the App set out above.
14. Your content
- You retain ownership of any content you submit through the App (Your Content).
- You grant us a limited licence to host, store and process Your Content only so far as is necessary to provide the Service to you.
- You are responsible for ensuring you have the rights to submit Your Content and that it does not infringe the rights of others.
15. Service availability and changes
- We work hard to keep the Service available and reliable, and our infrastructure is delivered through Cloudflare for routing, security and performance.
- We do not guarantee that the Service will always be uninterrupted, secure or free from errors. We may suspend, withdraw or restrict availability for business or operational reasons, and will give reasonable notice where we can.
- If we permanently withdraw the Service, or a paid feature a business relies on, we will give at least 30 days' notice and refund any fees paid in advance for the period after the withdrawal.
- We may update the App from time to time to improve performance, add features or meet legal requirements.
16. Disclaimer
To the fullest extent permitted by law, and subject always to the section on our liability to you, the App and the Service are provided on an as is and as available basis. We make no promises that the Service will meet your requirements, that it will be compatible with any particular device, or that any defect will be corrected. Any warranties, conditions or terms implied by law are excluded to the maximum extent the law allows.
17. Our liability to you
Nothing in these Terms limits or excludes our liability for:
- death or personal injury caused by our negligence
- fraud or fraudulent misrepresentation
- any breach of your legal rights as a consumer
- any other liability that cannot lawfully be limited or excluded
Subject to the above:
- We provide the App for your personal use. If you use the App for any commercial purpose, we will have no liability to you for loss of profit, loss of business, business interruption or loss of business opportunity.
- We will not be liable for any loss or damage that is not reasonably foreseeable.
- We will not be liable for any loss or damage caused by, or arising from, any third party service the App relies on (including the app stores, Stripe, Cloudflare, Google, Apple or Meta), or by your device operating system, to the extent that loss is outside our reasonable control.
- We will not be liable for any loss caused by your failure to keep your login credentials secure.
- Our total liability to you arising from or in connection with the Service, whether in contract, tort (including negligence), breach of statutory duty or otherwise, will not exceed the greater of one hundred pounds or the total amount you paid us, if any, in the 12 months before the event giving rise to the claim.
This section does not affect your statutory rights as a consumer under the Consumer Rights Act 2015 or other applicable law.
18. Indemnity
To the fullest extent permitted by law, you agree to indemnify Youzse Ltd and keep it indemnified against all claims, liabilities, losses, damages, costs and reasonable expenses (including reasonable legal fees) that arise out of or in connection with:
- your breach of these Terms
- your misuse of the Service
- any content you submit through the App
- your breach of any law or of the rights of any other person
in each case to the extent the claim or loss is caused by your own act, default, unlawful conduct or negligence. This section does not apply to anything we are not permitted by law to require you to indemnify.
19. Events outside our control
Youzse Ltd will not be liable for any failure or delay in performing its obligations where that failure or delay results from events outside our reasonable control, including failures of telecommunications networks, internet service providers, third party platforms or suppliers, power failures, acts of government, strikes, fire, flood or other events of force majeure.
20. Suspension and termination
- You may stop using the App and delete your account at any time. A business can also cancel its subscription online at any time, as section 25 explains.
- We may suspend or end your access if you materially breach these Terms, or if we are required to do so by law. Where a breach can be put right, we will first tell you what is wrong and give you a reasonable chance to put it right, normally at least 14 days, unless the breach puts other people, the Service or its security at risk or the law requires us to act straight away.
- If we suspend or end a business account, we will tell you why, unless the law prevents us.
- We may also end a business's subscription for any other reason by giving at least 30 days' notice, and we will refund any fees paid in advance for the period after it ends.
- On termination, the licence granted to you ends and you must stop using the App. Sections intended to survive termination (including those on liability, indemnity and intellectual property) will continue to apply.
21. Changes to these Terms
- We may revise these Terms from time to time. We will update the effective date and, where changes are material, we will take reasonable steps to notify you, for example by in app notice, push notification or email.
- If a change could reasonably be seen as being to your disadvantage, we will give you at least 30 days' notice before it takes effect, by email if you have an account with us. If you do not want to accept the change, you can end your account or subscription without penalty at any time before it takes effect, and we will refund any fees paid in advance for the period after it ends.
- We may make a change sooner where the law or a regulator requires it, or where it is needed to deal with an unforeseen and imminent danger to the security of the Service or its users. We will tell you as soon as we can.
- Your continued use of the App after changes take effect means you accept the revised Terms.
22. Resolving disputes
We would always prefer to resolve any concern quickly and informally. If you have a problem, please contact us first at [email protected] and we will work with you in good faith to resolve it. If we cannot resolve the matter informally, the following terms apply to any dispute.
23. Governing law and jurisdiction
- If you use the Service as a business, the governing law and jurisdiction clause in section 30 applies.
- If you use the Service as a consumer, the governing law and courts clause in section 34 applies.
24. General
- If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.
- A failure by us to enforce any right is not a waiver of that right.
- You may not transfer your rights under these Terms without our consent. We may transfer our rights and obligations, provided this does not adversely affect your rights.
- These Terms are the entire agreement between you and Youzse Ltd in relation to the App.
Questions? Contact Youzse Ltd at [email protected].
Part B: Business Terms
This part applies, in addition to sections 1 to 24, if you use Youzse for the purposes of a business, including as a sole trader. In this part, you means the business.
Youzse is not yet available to businesses in Quebec. In Gibraltar, Youzse is available as software only, without payments, deposits, no show fees or gift card sales.
25. Your subscription, renewal and cancellation
- Before you give us your card details, we show you clearly the plan, its price, how often you will be billed, the length and end date of any free trial, that the plan renews automatically until you cancel, how a price can change and exactly how to cancel. We start a paid subscription only with your express agreement to those terms, given separately from your agreement to these Terms.
- As soon as you subscribe, we email you a confirmation of those terms and how to cancel, in a form you can keep.
- Your subscription renews automatically at the end of each billing period, monthly or annually depending on your plan, and we take payment for the next period from your saved payment method until you cancel.
- If you have a free trial that becomes a paid plan, we email you at least 3 days and no more than 21 days before the first payment is taken.
- If you are on an annual plan, we email you between 15 and 30 days before each renewal, with the date, the price and how to cancel. If you are on a monthly plan, we remind you of these terms and how to cancel at least once a year.
- We will give you at least 30 days' notice by email before a price increase takes effect. You can cancel before it takes effect without penalty, and if you do you will not pay the new price.
- You can cancel online at any time in your account settings, in no more than two clicks from the billing page. You do not need to call or message us. Cancelling stops future renewals, there is no cancellation fee, you keep access until the end of the period you have paid for and we email you to confirm the cancellation.
26. Payments collected for you
- Payments from your customers are processed by Stripe. To take payments you need a Stripe account connected to Youzse, and Stripe's own connected account terms apply between you and Stripe.
- Payments collected for you. You appoint Youzse Ltd as your limited agent for the sole purpose of receiving payments from your customers through Stripe for services you provide. A payment made by your customer through the Service is treated as received by you when it is received by Stripe or by us, and satisfies your customer's obligation to pay you for that amount, even if we fail to remit it to you. Where your account uses direct charges, payments are made straight to your own Stripe account and this clause applies only to the extent we ever receive funds for you.
- You are responsible for your own refunds, cancellations and customer disputes about your services, and for any tax due on your sales.
- Gift cards you sell through Youzse are issued by your business and are redeemable only with your business. You are the issuer and are responsible for honouring them. Youzse provides the technology and is not the issuer.
27. Fees you charge your customers
You set your own prices and decide whether to charge deposits, booking fees, late cancellation fees or no show fees. If you do, you must follow the rules in section 32, which protect your customers, and any stricter rule in the law where your customer is. In particular you must:
- show the full price, every fee and your cancellation policy before your customer's card is saved, and charge only fees your customer agreed to when they booked
- never charge a no show fee, late cancellation fee or forfeited deposit above the limits in section 32
- give your customers free cancellation until a cancellation window of at least 24 hours before the appointment
- give your customer notice and a chance to dispute before a no show or late cancellation fee is charged
- refund any deposit in full if you cancel or do not provide the service
You must not add a surcharge to card payments taken through Youzse.
28. Messages you send
You decide whether, when, to whom and with what content any marketing message is sent through the Service, and you are the sender of every message sent from your account. Youzse transmits those messages on your instructions as your service provider.
You warrant that, for every recipient, you hold and can produce the consent, or other lawful basis, that the law of the recipient's location requires, and that you will honour every opt-out. This includes the US Telephone Consumer Protection Act, Canada's Anti-Spam Legislation, Singapore's PDPA Do Not Call provisions, Australia's Spam Act 2003, New Zealand's Unsolicited Electronic Messages Act 2007, PECR and S.I. 336/2011.
You must not upload contact lists you did not collect yourself.
We may refuse, delay or suspend any message or your messaging access without notice where we reasonably suspect a breach, and we may ask you for evidence of consent, which you must provide within 5 working days.
You will indemnify Youzse Ltd against all claims, fines, carrier penalties and costs arising from messages sent from your account, except to the extent caused by our failure to apply an opt-out received through the Service.
You must give us accurate information about your business when we register your messages with mobile carriers or regulators, for example for US A2P 10DLC registration, the Australian Sender ID Register or the Singapore SMS Sender ID Registry. Until a registration that a country requires is in place, we may not be able to send text messages for you in that country.
29. Your booking pages and your Discover listing
- Discover shows businesses that are listed on it and that match the customer's search, category and location. The main parameters that decide the order in which listed businesses appear, in order of importance, are: whether the business matches what the customer searched for; the sort option the customer chooses; and, where the customer sorts by distance, which is the default when we know their location, how far the business is from that location. The other sort options order businesses by name, by how recently they joined Youzse or by the number of services or team members they list.
- We do not accept payment for a higher ranking, and we do not give any business, including any business connected to us, more favourable treatment on Discover.
- You can access and export the data you and your customers provide through the Service at any time while your account is open, and as our Data Processing Agreement allows after it ends. We do not give other businesses access to it, and we use it only to provide the Service to you.
- You are free to offer your services through other channels and on different terms.
- We use commercially reasonable efforts to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA on customer facing booking pages. We do not warrant that they conform, and we are not responsible for the accessibility of content you add.
30. Governing law and jurisdiction for businesses
(a) These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, are governed by the law of England and Wales. (b) The courts of England and Wales have exclusive jurisdiction, except that (i) either party may seek urgent injunctive relief in any competent court, and (ii) if you are established in Australia or New Zealand, you may also bring proceedings in the courts of your state, territory or country. (c) Nothing in these Terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or term, that the law of the country or state where you are established gives you and that cannot lawfully be excluded, restricted or modified. This includes the Australian Consumer Law, the New Zealand Consumer Guarantees Act 1993 and Fair Trading Act 1986, the Singapore Unfair Contract Terms Act 1977 and Regulation (EU) 2019/1150. (d) Where such a law applies, our liability for failure to comply with a guarantee is limited, to the extent that law permits, to supplying the services again or paying the cost of having them supplied again. (e) Where Regulation (EU) 2019/1150 applies to you, we will give you at least 15 days' notice of changes to these Terms on a durable medium, and the statement of reasons and ranking information it requires. (f) New Zealand only: if you are in trade, you agree that the Consumer Guarantees Act 1993 and sections 9, 12A, 13 and 14(1) of the Fair Trading Act 1986 do not apply to the Service, and that it is fair and reasonable for you to be bound by this agreement. (g) Your order is an offer. The contract is formed when we accept it in England, which we do by activating your account.
Part C: Consumer Terms
This part applies, in addition to sections 1 to 24, if you book or buy from a business through Youzse for your own personal use, for example on Discover, on a business's booking page or in the App.
31. Booking with a business
- Every business on Youzse is a trader, not a private individual. When you book or buy, your contract for the service is with that business, not with Youzse. Youzse provides the booking platform and is not responsible for how the business carries out its services.
- The business sets its own prices. Before you confirm a booking you are shown the total price and every fee the business may charge.
- How businesses are ordered on Discover is explained in section 29. No business can pay to appear higher.
- If you have a problem with a service, contact the business first. If you cannot resolve it, contact us and we will try to help:
32. Deposits, cancellation and no show fees
A business may ask for a deposit, or charge a fee if you cancel late or do not attend. Every business on Youzse must follow these rules, which add to your rights under the law where you live:
- Before your card is saved, the business shows you its policy: the amount of any deposit or fee, its cancellation window and the fact that your card may be charged later without a further payment step. You must agree to it with a box that is never ticked for you, and a record of what you agreed to is kept.
- You can cancel free of charge until the business's cancellation window starts, which is always at least 24 hours before the appointment.
- A no show fee is never more than the price of the service you booked, or half that price in Ireland, Australia, New Zealand and California. A late cancellation fee is never more than half the price of the service and, where the business also charges a no show fee, never more than that fee. Any deposit the business keeps counts towards these limits.
- A deposit is always deducted from the price of the service, and is refunded in full if you cancel before the cancellation window starts.
- Before a no show or late cancellation fee is charged, you are told the amount and the date it will be charged and given at least 48 hours to dispute it. If you dispute it, the charge waits until the business has looked at your dispute.
- If the business cancels your appointment or does not provide the service, any deposit you paid is refunded to you in full.
- If you let a business keep your card on file, it can charge it only for the purposes and amounts you agreed to, and you can withdraw that permission at any time under Account, Payment methods.
Where the law where you live limits a fee further, the business can only charge what that law allows.
33. Gift cards
Gift cards sold through Youzse are issued by the business named on the card and can be used only with that business. Youzse provides the booking and payment technology and is not the issuer. The business is responsible for honouring the card, and any expiry date is shown on the card and in the email you receive.
34. Governing law and courts for consumers
These Terms are governed by the law of England and Wales. If you are a consumer, you also benefit from any mandatory protections of the law of the country (or province or state) where you live, and nothing in these Terms affects those rights. You may bring proceedings in the courts of England and Wales or in the courts where you live. Your contract for a booked service is with the business you book with, and the law where that business provides the service governs that contract.
Part D: Country riders
The riders below apply, in addition to the rest of these Terms, if you live in or your business is established in the country named. If a rider conflicts with the rest of these Terms, the rider applies for that country. Nothing in a rider reduces a right the rest of these Terms gives you.
35. Australia
- Australian Consumer Law. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any right or remedy, guarantee, warranty or other term that the Australian Consumer Law implies or imposes and that cannot lawfully be excluded, restricted or modified.
- Limit for business services. Where our services are not of a kind ordinarily acquired for personal, domestic or household use or consumption, our liability for failure to comply with a consumer guarantee is limited, as section 64A of the Australian Consumer Law allows, to supplying the services again or paying the cost of having them supplied again, at our choice. This limit does not apply where it would not be fair or reasonable for us to rely on it.
- Fair terms. We change these Terms, our prices and our plans only as sections 21 and 25 allow, with at least 30 days' notice of any change to your disadvantage and the right to end without penalty, and with a refund of fees paid in advance, before it takes effect. We end a subscription only as section 20 allows. The limits on our liability in section 17 apply only so far as they are fair and reasonable, and your indemnity in section 18 covers only loss caused by your own breach, negligence or unlawful conduct.
- Card surcharges. No surcharge is added to card payments made through Youzse, and section 27 forbids businesses from adding one.
36. New Zealand
- Consumers. If you are a consumer, nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
- Business customers. Clause (f) of section 30 applies. You and we agree that contracting out of those Acts is fair and reasonable because the Service is offered to every business on the same standard terms for business use, and you can cancel at any time without a cancellation fee.
- Fair terms. Changes, renewals and termination follow sections 20, 21 and 25, with at least 30 days' notice of any change to your disadvantage and the right to end without penalty before it takes effect. After an automatic renewal you can still cancel at any time without a fee.
37. Ireland and the European Union
Business users. If you are a business that offers goods or services to consumers in the European Union through Discover or a booking page, Regulation (EU) 2019/1150 (the P2B Regulation) applies and:
- Changes. We will notify you of any proposed change to these Terms on a durable medium, such as email, at least 15 days before it takes effect, and at least 30 days before a change to your disadvantage. You may end your agreement with us before the change takes effect, without penalty. Shorter notice applies only where the P2B Regulation allows it, for example to meet a legal obligation or to deal with an unforeseen and imminent danger to the Service or its users.
- Restriction, suspension and termination. We may restrict, suspend or remove your listing on Discover, or your access to the Service, only for a breach of these Terms or our Acceptable Use Policy, unlawful content or activity, fraud or a risk to the security of the Service or its users, unpaid fees or a legal or regulatory requirement. When we restrict or suspend, we give you a statement of reasons on a durable medium before or at the time it takes effect. When we end our agreement with you entirely, we give you at least 30 days' notice and a statement of reasons, unless the law requires us to act sooner or you have repeatedly breached these Terms.
- Ranking, data and other channels. Section 29 sets out the main parameters for ranking on Discover, your access to data and your freedom to use other channels.
- Complaints. You can complain to us free of charge about any of these matters by email at the address below, and ask us to clarify the facts behind any decision. We will consider your complaint and tell you the outcome within a reasonable time.
Digital Services Act. Under Regulation (EU) 2022/2065:
- Our single point of contact for authorities, the European Commission and users of the Service is the email address below. We communicate in English.
We are appointing our legal representative in the European Union and will name them here before we start offering the Service in the European Union.
- Anyone can report content on the Service they believe is illegal, such as a business profile, photo or review, by emailing us with where the content is, why they believe it is illegal, their name and email address and a statement that they believe the report is accurate and complete. We act on reports promptly, carefully and objectively, and tell the person who reported it and the person affected what we decided and why.
- When we remove content or restrict an account, we give the person affected a statement of reasons, unless the law prevents it.
Consumers. If you are a consumer in the European Union, you keep the protection of the mandatory consumer laws of the country where you live, including any right to cancel a contract made at a distance. Where you have that right, you are told before you book.
38. United States
Payments. Section 26, including the clause on payments collected for you, applies to every business in the United States.
Text messages. In addition to section 28, if you send text messages to US numbers through the Service:
- you are the sender of record of those messages for the purposes of the Telephone Consumer Protection Act and state law
- you must have the recipient's prior express consent before sending appointment and account messages, and their prior express written consent, meeting 47 CFR 64.1200(f)(9), before sending any marketing message. Consent to marketing must never be a condition of booking or buying anything
- you must not send marketing messages before 8am or after 9pm in the recipient's local time, or outside any narrower hours a state sets, for example 8am to 8pm in Florida, Maryland and Oklahoma, and in Texas 9am to 9pm from Monday to Saturday and noon to 9pm on Sunday
- you must honour any reasonable request to stop, including replies such as STOP, QUIT, END, REVOKE, OPT OUT, CANCEL or UNSUBSCRIBE, within the time the law requires
- you must keep accurate public text message terms and a privacy statement for your business, which Youzse will provide a template for
Subscriptions. Section 25 is intended to meet the Restore Online Shoppers' Confidence Act and state automatic renewal laws, including Virginia's, which protects small businesses as well as consumers.
Consumers. If you are a consumer in the United States, nothing in these Terms limits any right you have under federal or state law that cannot be waived.
39. Canada
- Youzse is not yet available to businesses in Quebec.
- Consumers. If you are a consumer, nothing in these Terms limits your rights under the consumer protection law of your province.
- Commercial electronic messages. In addition to section 28, if you send commercial electronic messages to people in Canada you must have consent that is valid under Canada's Anti-Spam Legislation and keep a record of it, identify your business in every message, include your mailing address and a way to contact you and include an unsubscribe mechanism that works for at least 60 days and is honoured within 10 business days.
40. Singapore
- The limits on our liability in section 17 apply only so far as they satisfy the requirement of reasonableness under the Unfair Contract Terms Act 1977.
- Consumers. If you are a consumer, nothing in these Terms limits your rights under the Consumer Protection (Fair Trading) Act 2003.
- Marketing messages. In addition to section 28, you must send marketing messages to Singapore numbers only with clear and unambiguous consent, and identify your business in each one. Text messages to Singapore numbers need a sender ID registered with the SMS Sender ID Registry under your own Singapore business registration number (UEN).
41. Gibraltar
- Youzse is available in Gibraltar as software only. Payments, deposits, no show fees and gift card sales through Youzse are not yet available there.
- Consumers. If you are a consumer, nothing in these Terms limits your rights under the consumer protection laws of Gibraltar.
- Marketing messages. In addition to section 28, you may send marketing messages to people in Gibraltar only with their consent, or where they are existing customers who were given a simple way to refuse such messages when you collected their details and in every message since.