Writing for people who run service businesses
Product updates, practical guides and what we are learning from salons, garages, clinics and trades across the UK.
3 articles
Rotas, holiday and the weeks everybody forgets
Statutory holiday is 5.6 weeks and most small businesses discover in November that three people have booked the same fortnight in December.
Staff,Who on your team should see what
Most small businesses give everyone full access because setting up permissions felt like a job for later. Later usually arrives as an unpleasant surprise.
Staff,Tips and service charges after the Tipping Act
The Employment (Allocation of Tips) Act changed how tips have to be handled. If you take tips on card, there are things you now have to do rather than choose to do.
Staff,