Book nowThe page your customers book on
Photos, rating, opening hours and the whole service menu on one link, with live availability behind the button.
Online booking page and scheduling
One link your customers book through, with availability worked out from the hours your team actually works and the rules you set for notice, deposits and changes.
9 min readYouzse TeamUpdated
What this includes
- A booking page at your own address, live as soon as services and hours are set
- Availability worked out per person from hours, overrides, holidays and the diary
- Minimum notice, how far ahead, slot interval and blocked dates, business-wide or per service
- A two minute hold on a slot during checkout, and a final check inside a lock
- Self-service changes and cancellations inside the window you set
- 0% commission on every booking, including new customers from Youzse
The booking page, and the diary behind it
Real screens from The Cutting Room, our demo salon, with the numbers it shows today.
Book now
21 bookings across 3 peopleEverything lands in one diary
Bookings from your page, the phone and the front desk sit together, each with its price, its deposit and where it came from.
Waiting, notified, bookedThe times you have not got
A customer who cannot find a slot joins the waitlist from the same page instead of closing the tab.
A booking page is the one part of this software your customers ever see. Everything else can be fixed later. If the page shows a time you cannot work, takes two people for the same slot or asks for something a customer will not give at ten at night, the damage is done before you hear about it. This page is about what the Youzse booking page does, what you can set on it and the two places it will not do what you might assume.
Where the booking page lives
Every business on Youzse gets a page at its own address on youzse.app, built from the business name. That page carries the services, the prices, the opening hours, the team, the photos and the reviews, and it has a Book button on it. There is nothing to install and nothing to embed, so the link works the moment the services and hours are set up: in a bio, in a text message, on a card, on a Google Business Profile.
If you already have a website, the page is a link from it rather than a replacement for it. That is a deliberate limitation worth knowing before you plan a redesign around it: Youzse publishes the booking page, not your site.
The same page is also where customers who find you through Youzse rather than through your own link arrive. That matters for cost rather than for function, and the money section below says why.
Where the available times come from
Availability is not a list you keep. It is worked out, for each person, each time somebody looks: their weekly working pattern, any override on a particular day, the location they work from, business holidays, the appointments already in the diary and any slot another customer is in the middle of booking.
That is the difference between a diary and a calendar. A calendar shows what is in it. This works out what is left, per person, per service, because a forty minute cut and a ninety minute colour do not leave the same gaps in the same day.
A service can take longer for one member of staff than another, and the times offered follow the person rather than an average. A service that more than one person can do offers whoever is free, so a customer who does not mind who they see is not shown an empty day because their usual stylist is off.
What you can set, and where it applies
| Setting | What it does | Where it applies |
|---|---|---|
| Minimum notice | How close to the start a customer may still book. An hour stops somebody booking a slot you are already walking to. | Business-wide, or a service of its own |
| How far ahead | The last day the page will offer. Stops somebody booking a Tuesday in eleven months. | Business-wide, or a service of its own |
| Slot interval | Whether times are offered on the quarter hour, the half hour or the hour. | Business-wide, or a service of its own |
| Double booking | Off by default. On, for the kinds of work where two jobs genuinely do overlap. | Business-wide, or a service of its own |
| Blocked dates | Specific dates the page will not offer at all, separately from holidays. | Business-wide, or a service of its own |
| Deposit | A fixed amount or a percentage of the price, taken when the booking is made. | Per service |
| Cancellation window | How many hours before the start a customer may cancel without a fee. | Business-wide, or a service of its own |
| Reschedule rules | Whether a customer may move a booking themselves, how late they may do it and how many times. | Business-wide, or a service of its own |
A rule set on a service wins over the business-wide one, so a free consultation can stay open to last minute bookings while a four hour job needs two days notice.
Two people clicking the same slot
This is the failure nobody tests for and everybody eventually hits. Two customers open the same Saturday morning, both see eleven o'clock and both start booking.
The slot is held for two minutes while the first one is paying, so the second one stops seeing it. If the first customer abandons the page, the hold expires and the slot comes back. The final check happens again at the moment the booking is written, inside a lock on the slot, so a slow connection or a retry cannot squeeze a second appointment into the same minutes.
The practical result is that the diary stays right without anybody having to ring somebody back and apologise. It is worth testing from two phones during a trial, because it is the single most expensive thing to get wrong and the easiest to miss.
What the customer does, and the one step people ask about
A customer picks a service, picks a person or leaves it open, picks a time, adds anything extra the service offers and confirms. Where the service carries a deposit or a fee, the card step happens here rather than later.
A customer does sign in before the booking is confirmed. State that plainly rather than discover it in a trial: there is no fully anonymous checkout. What softens it is that signing in does not mean inventing a password. They can use a one tap link sent to their email, or Google, or Apple, and a customer who has booked before is usually already signed in. The account is what makes the next part work, so the trade is deliberate rather than accidental.
What they get for it is a booking they can manage themselves. Every confirmation and every reminder carries a link to their own booking, where they can see it, move it or cancel it inside the window you set. That is the difference between a booking page and an enquiry form: the three messages that normally follow a booking never get sent.
Test these before you open the page
- Open your booking page on a phone, signed out, the way a customer will
- Book a service that carries a deposit and watch the card step
- Try to book inside your own minimum notice and check the page refuses
- Start a booking on two phones at once and check the second one loses the slot
- Move the booking from the link in the confirmation
- Cancel it and check what your own policy does about the deposit
- Block a date and confirm the page stops offering it
- Check the times offered for a long service against the times offered for a short one
Where this stops
- The booking page is a page on youzse.app. It is linked from your website rather than built into it.
- A customer signs in before a booking is confirmed. A one tap email link, Google or Apple all count, so no password is required, but there is no anonymous checkout.
- Deposits and card payments need Stripe connected to the business first. Until that is done the page still takes bookings, it just takes no money.
- Booking rules are set business-wide or per service. There is no separate set of booking rules per member of staff.
- Availability comes from working hours, overrides, holidays and the diary. It does not read a personal Google or Outlook calendar, so time blocked out elsewhere has to be blocked out here too.
What a booking costs you
Nothing per booking. Youzse takes 0% commission on anything you take, including the customers who find you through Youzse rather than through your own link, which is the fee most marketplace platforms charge and the reason businesses go looking for an alternative.
Where a customer pays by card, standard UK cards are 1.5% plus 20p. All of that is Stripe's own processing rate and Youzse adds nothing to it, so the figure on your statement is the figure here.
Plans start at £19 a month and the trial is 30 days with no card. The booking page, the diary, the customer records and the reminders are on every plan.
Where to go next
Choosing a booking system in the UK
The buying questions rather than the mechanics: VAT, UK GDPR and card rates in pounds.
Deposits and card payments
What the card step on the booking page actually takes, and what it costs.
Automated appointment reminders
What goes out after the booking, and the link that lets a customer move it.
Youzse for salons
The same booking page, set up the way a salon diary actually works.
Browse features
- Deposits and card paymentsHow Youzse takes money: a deposit per service as a percentage or an amount, cards saved at booking, payment links and 1.5% plus 20p that is all Stripe's.
- Automated appointment remindersHow Youzse reminders work: one the day before and one an hour ahead, on email and app by default, with SMS and WhatsApp switched on per message type.
- Appointment waitlists and cancellationsHow the Youzse waitlist works: customers join from your booking page and a cancellation offers the slot to the best match, with fifteen minutes to take it.
Questions people ask about this
The limits and the detail, answered before you spend an afternoon testing for them.
No. A customer signs in before the booking is confirmed, but signing in does not mean inventing a password: a one tap link sent to their email works, and so do Google and Apple. The account is what lets them see, move and cancel the booking themselves from the link in their confirmation.