Carpet cleaner booking and quoting software: A full diary, no chasing

Customers book by room or job, you quote larger work and take payment on site, all planned around your day.

No commission on new clients. No per client charges.

One monthly subscription. 2.5% + 35p on standard UK cards, only when you take a card payment.

The Youzse diary at Deep Clean Carpets on Monday 10 August, with 12 appointments across 2 people
12 appointments on one MondayOne column per cleanerUpholstery cleaning, 11:30 to 12:30

What carpet cleaners see in Youzse

Real screens from Deep Clean Carpets, our demo carpet cleaning firm, with the numbers it shows today.

The services list at Deep Clean Carpets: Single room, £30, 30mSingle room at £30

Your services, priced and timed

Single room carries a price, a length and a category, ready to book online.

A review of Deep Clean Carpets for upholstery cleaning, headed "Best experience ever", waiting for a replyWaiting for your reply

Reviews that name the work

Every review names who it was with and what was booked, this one for upholstery cleaning. Reply from the same screen.

The chase first list at Deep Clean Carpets: Theodore Sefton, 1 invoice 39 days overdue, £36; Lavinia Hawthorne, 1 invoice 32 days overdue, £32.40£36, 39 days overdue

Know who to chase first

Overdue invoices line up by what is owed, £68.40 across 2 clients here, with how late each one is.

Book the job, get paid on site

Customers book by room or job online and you quote larger work up front. Take a deposit to confirm, see the whole day in one view and get paid on site by card, with reminders that cut no shows.

No commission on new customers. No per job charges.

One monthly subscription. 2.5% + 35p only when you take a card payment.

Quotes on the Youzse mobile app

Priced by the room, paid on the day

Carpet cleaning is quoted by room count and condition. The awkward part is the sofa they mention when you arrive. Quote in writing, add extras at checkout and take the card before the machine is back in the van.

No commission on new customers.

2.5% plus 35p on standard UK cards, with the platform fee inside it.

Payouts on the Youzse mobile app

Annually, and at every tenancy

Domestic carpets get done about once a year and rented ones every time a tenant moves. Both are predictable if you keep the record and prompt at the right moment rather than waiting to be found again.

Unlimited customers on every plan.

Unlimited customer records on every plan, yours to export at any time.

The customer list on the Youzse mobile app

Running a carpet cleaning business

Carpet cleaning is a call-out with a machine in the back of a van. The whole job turns on two things the customer never asks about on the phone. How wet it will be and how long before the room can be walked on again.

Drying time is the promise you are really making

A customer padding across a damp carpet in socks that evening remembers that far longer than she remembers the stain. Give a drying time, be conservative about it and say what affects it, because a cold house in February dries nothing at all.

That one number decides the method as much as the price. A flat being handed back at nine the next morning does not want a saturated extraction clean, whatever that would have done for the traffic lanes.

It also decides how many jobs fit into a day. Furniture cannot go back until the floor is dry, so somebody has to be told, before you arrive, whose job that is.

What was said on the phone against what is on the floor

What was bookedWhat is usually thereWhat it does to the visit
Three bedroomsThree bedrooms, a landing and the stairsStairs take as long as a room and were never in the price
A light freshen upTen years of traffic lane down the hallwayA pre-spray and two passes. A result nobody is pleased with
One small stainSomething already attacked with a supermarket bottleThe residue has to come out before anything else will
Just the carpetsA three seater mentioned casually at the front doorUpholstery work priced standing up in a hallway

None of those are unreasonable customers. Quoting from a room count and a photograph rather than a phone conversation is what stops all four being a surprise.

Price the extras before you are standing in the hallway

Stairs, upholstery, rugs, protector and specialist stain treatment are the highest margin things you sell. They are almost always agreed on the doorstep, which is the worst possible moment to name a price.

Put them on the booking as priced options and let the customer add them in advance. The same sofa is an easy yes the week before and an awkward negotiation with your machine already running.

Two separate calendars sit inside your job history

Domestic carpets come round roughly once a year and no household on earth has that in a diary. Rented property comes round at every tenancy change, which is a date somebody else is already tracking.

Agents and landlords are the steadier half of the business. They do not need persuading about the value of clean carpets, they need somebody who answers on the Thursday a tenant moved out when the new one arrives on Monday.

Record what was on the floor, what you used on it and how it came out. When the same landlord rings about the same flat eighteen months later, you can price it without driving there.

What quietly costs a carpet cleaning business a job

  • Parking, because a machine on a van needs a hose run and a third floor flat with no bay is an hour gone before you start
  • A water supply that turns out to be a kitchen mixer tap with nothing to connect to
  • Promising a stain will come out before anybody has seen what made it
  • Heavy furniture put straight back onto a damp carpet, which marks it
  • A quote given by room count when two of the rooms are one through lounge
  • Being paid after the visit rather than before the machine goes back in the van

Built for carpet cleaners

Each of these sits in the same account, so a booking, its payment and the client record stay together.

  • Online booking by job

    Customers book by room, stairs or rug, each a service with its own price and time.

  • Quotes and deposits

    Quote larger jobs online and take a deposit when the clean is booked.

  • Contactless card payments

    Tap to Pay on iPhone in the Youzse app, so you are paid before the van leaves.

  • Add-ons at booking

    Stain protection or odour treatment added as the customer books.

  • Automated reminders

    Reminders the day before, so furniture is moved and parking is sorted.

  • Customer history and notes

    Carpet types, stains treated and past cleans kept on the customer.

Clear answers before you switch

The details that usually slow down a move: setup, pricing, bookings, records and how Youzse fits into your day.

Yes. Customers book by room or job and you quote larger work up front, then confirm with a deposit.

Simple pricing, nothing hidden

Try every feature on your plan free for 30 days, with no card needed.

new customer fees
0%
day free trial
30
card rate, plus 35p
2.5%
customer records on every plan
Unlimited

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