Personal trainer booking and payments app: Train clients, not spreadsheets

Session booking, class packs, recurring payments and reminders in one app, so you spend your time coaching.

No commission on new clients. No per client charges.

One monthly subscription. 2.5% + 35p on standard UK cards, only when you take a card payment.

The Youzse diary at Peak Performance PT on Saturday 4 April, with 9 appointments
9 appointments on one SaturdayThe whole day, hour by hour1-to-1 PT session (30 min), 12:45

What personal trainers see in Youzse

Real screens from Peak Performance PT, our demo personal training studio, with the numbers it shows today.

The services list at Peak Performance PT: Fitness assessment, £30, 45m, Assessments; Group fitness class (max 8), £12, 45m, Classes; Nutrition plan, £50, 1h, Nutrition; Online coaching (monthly), £80, 30m, OnlineOnline coaching (monthly) at £80

Your services, priced and timed

Fitness assessment, group fitness class (max 8) and the rest of the menu each carry a price, a length and a category, ready to book online.

A review of Peak Performance PT for 1-to-1 PT session, headed "Highly recommend", waiting for a replyWaiting for your reply

Reviews that name the work

Every review names who it was with and what was booked, this one for 1-to-1 PT session. Reply from the same screen.

Class packs at Peak Performance PT: 5-Class Pack, 5 classes for £50; 10-Class Pack, 10 classes for £90; 20-Class Pack, 20 classes for £16010 classes for £90

Class packs, paid up front

Clients buy packs of 5, 10 or 20 classes ahead and spend the credits as they book, so the money is in before the class starts.

Sell blocks, fill your week

Clients book themselves into your available slots or use a pack you sell them for your group sessions, then get reminded so they show up ready. You see your week at a glance.

Unlimited clients on every plan.

No per client fees. One simple monthly subscription.

The Youzse dashboard on the mobile app

Sell the block, not the session

Charging session by session means renegotiating every week and carrying the client who cancels on the day. Book standing sessions as a series charged to a saved card, sell class packs for group sessions and let regular clients pay monthly without you asking.

A course booked as a series in one go.

2.5% plus 35p on standard UK cards, with the platform fee inside it.

Payouts on the Youzse mobile app

Progress is the reason they stay

Clients leave when they stop seeing progress, not when they get bored. Keep the programme, the numbers and the milestones on one record so the client can see the twelve weeks behind them, not just today.

Unlimited clients on every plan.

Unlimited customer records on every plan, yours to export at any time.

The customer list on the Youzse mobile app

Running a personal training business

A personal trainer has perhaps four hours a day that anybody wants to buy and a client relationship measured in months rather than years. Both of those numbers can be moved, hardly anybody tries to move either. That is why the trade is full of people who are exhausted and not especially well paid.

The peak is the business and the middle of the day is the problem

Clients want six until eight in the morning and five until eight at night. That is the market, it is the same market for every trainer on the same gym floor and no amount of effort widens it.

So the middle of the day has to be sold differently or written off. Semi private pairs, online programming with a monthly check in, retired clients and shift workers all live between ten and three and between them they are the difference between a full week and a long one.

Where a trainer's hours actually go

  • Programme writing done at eleven at night and charged to nobody
  • A free consultation given to somebody who was never going to buy
  • Fifteen minutes of chat after every session, which is several unpaid hours a month
  • A six in the morning cancellation heard at five to six, having already driven in
  • A block of ten sold with no expiry and used at one session a month
  • A gym floor fee owed whether or not a client turned up

What actually happens to a new client

Where they areWhat is going onWhat decides whether they stay
Weeks one to threeMotivated, aching, telling everybody about itSessions that are achievable rather than impressive
Weeks four to eightNovelty gone, results not yet visibleShowing one number that has moved, however small
Weeks nine to twelveFirst real results and the block running outWhether the next block was raised before this one ended
Months four to sixIt is a habit now. It is finishedChanging the programme before they tire of it
Past the first yearWorth several new clients and referring moreBeing noticed. Old clients leave when they feel assumed

Most cancellations in this trade happen in weeks four to eight and most trainers spend that window looking for new clients instead of watching it.

The block that ends is the client that ends

A block finishing is a decision point you handed the client. They will make it in the car park with their partner rather than in front of you. The renewal belongs at session eight, while the results are fresh and the habit is intact.

A monthly recurring payment removes the decision point altogether. Training becomes a standing cost they stop examining, which is precisely what a gym membership is and precisely why gyms are more profitable than the trainers working in them.

What a well run PT business does

  • Sells recurring monthly training to standing clients and blocks to everyone else
  • Puts an expiry on a block so it is used at the frequency it was priced for
  • Raises the renewal two sessions before the block runs out
  • Records measurements and lifts from day one and shows the client the trend
  • Keeps injuries, medications and limitations on the client record
  • Applies one cancellation policy to everybody, friends included
  • Fills the middle of the day with semi private and online work
  • Contacts any client who has not booked for a fortnight, before it becomes a month

Retention is cheaper than anything else available to you

Replacing a client costs advertising, a free consultation, a trial session and several weeks before they are worth anything. Keeping one costs a message asking how the week went.

The trainers with waiting lists are rarely the best coaches in the building. They are the ones whose clients stayed three years, because three years of one client produces the referrals that fill a diary without a pound spent on advertising.

Built for personal trainers

Each of these sits in the same account, so a booking, its payment and the client record stay together.

  • Session and class booking

    One to one sessions and small group classes book from the same page, with capacity set per class.

  • Class packs and memberships

    Sell packs of class credits with an expiry date or a monthly membership through Stripe with a member discount.

  • Recurring Stripe payments

    Memberships bill by Stripe subscription every week, month or year with no invoices to chase.

  • Recurring weekly sessions

    A client's Tuesday and Thursday sessions repeat every week. A saved card can be charged before each one.

  • Automated reminders

    Clients get a reminder before every session, by email, SMS, WhatsApp or the app.

  • Client progress and history

    Goals, injuries and progress kept in notes on the client, next to every session they have booked.

Clear answers before you switch

The details that usually slow down a move: setup, pricing, bookings, records and how Youzse fits into your day.

Yes. A class pack you sell to a client counts down automatically as they book your group sessions and memberships collect monthly. For one to one sessions, take the block up front and keep the sessions left on the client record, because automatic drawdown is built for class bookings.

Simple pricing, nothing hidden

Try every feature on your plan free for 30 days, with no card needed.

new client fees
0%
day free trial
30
card rate, plus 35p
2.5%
client records on every plan
Unlimited

We value your privacy

Cookies keep Youzse running, improve the platform and help deliver relevant content. Read our privacy policy and cookie policy.