Cancelling a membership

Open Memberships in your account and cancel from there. Do it before the next payment date rather than after.

Timing matters

Cancelling the day after a payment usually means you have paid for a period you are choosing not to use. Cancel a few days before renewal instead.

What happens to the rest of the period

Most businesses let you use what you have already paid for until it runs out. Their terms say, and they will tell you if you ask.

Removing your card instead

Do not do this in place of cancelling. It causes a failed payment rather than a clean cancellation, and leaves the business chasing you about it.

Coming back later

Cancelling does not delete your account or your history. You can subscribe again whenever you like.

Common questions

Will I get a refund for the current month?

That depends on the business's terms. Ask them, as many will let you use out what you have paid for.

Does cancelling affect my loyalty balance?

No. Loyalty is separate and stays as it is.

Can I pause instead of cancelling?

Ask the business. Some are happy to, though it is arranged with them rather than set by you.