Finding your way around Youzse

A plain guide to the menu so you always know where to look for things.

4 min readUpdated

Once you are set up, the screen itself tells you where you are. Here is how to read it.

How the menu works

Down the left is a rail. Today, Diary, Inbox, Clients, Marketing, Finances, Services & Booking, Team and Reports run down it. The one you are in is filled in. A garage with the workshop switched on also gets Workshop. Settings and Help & Support stay pinned at the foot, with your setup progress just above Settings.

The rail down the left, with Today filled in, Setup just above Settings and Settings and Help & Support at the foot.
The rail down the left, with Today filled in, Setup just above Settings and Settings and Help & Support at the foot.

The top bar

The category name leads the bar. Its pages are pills. A pill with a chevron is a group and it keeps that group's name: open it and the page you are on is marked. Search sits in the same bar and jumps to a customer, a booking or a page. On the right are the business you are signed into, the inbox, notifications and your account.

The categories

  • Today: the home screen and Getting Started
  • Diary: Calendar, Bookings, Waitlist, Classes and Class Packages
Diary, then Calendar, in week view. Day, 3-Day, Week and Month sit at the top right.
Diary, then Calendar, in week view. Day, 3-Day, Week and Month sit at the top right.
  • Inbox: client conversations and enquiries
Inbox, on the left rail. Open a row to read it and reply, without leaving Youzse.
Inbox, on the left rail. Open a row to read it and reply, without leaving Youzse.
  • Clients: All Clients, Companies, Vehicles and Leads
Clients, then All Clients. Search, then open a record. New customer is at the top right.
Clients, then All Clients. Search, then open a record. New customer is at the top right.
  • Marketing: Campaigns, Campaign Templates, Automations, Reviews, Loyalty, Memberships, Referrals and Audiences
Marketing, then Campaigns. A sent campaign shows its open rate. A draft waits until you launch it.
Marketing, then Campaigns. A sent campaign shows its open rate. A draft waits until you launch it.
  • Finances: Takings & Payments, Invoices & Quotes, Payment Links, Gift Cards, VAT & Tax Returns and for salons and trades Expenses, Other Income, Sites and Self Assessment
Finances, then Takings & Payments, then Overview, over the last 90 days. Taken, still owed and what you keep after fees.
Finances, then Takings & Payments, then Overview, over the last 90 days. Taken, still owed and what you keep after fees.
  • Workshop: Jobs, Health Checks and Stock, for garages
Workshop, then Jobs, then Job Board, where jobs move across as they are checked in, worked on and finished.
Workshop, then Jobs, then Job Board, where jobs move across as they are checked in, worked on and finished.
  • Services & Booking: Services, Forms, Booking Rules, Locations & Hours, Holidays, Booking Page & Brand, Marketplace Listing and Import
Services & Booking, then Services. Duration and price are what the booking page and the diary use.
Services & Booking, then Services. Duration and price are what the booking page and the diary use.
  • Team: People, Rota & Hours, Leave & Holidays, Approvals, Policies, Roles & Access and Chair Rentals
Team, then People. Invite someone from here. Bookable means a customer can choose them.
Team, then People. Invite someone from here. Bookable means a customer can choose them.

What you see depends on your plan, your trade and your role, so a garage will not see expenses or sites, a salon will not see Workshop and a colleague may see fewer pills than you.

Reports sits on the rail on its own. Its pages group takings, bookings, team and programmes.

At the foot of the rail

  • Settings: Business Profile & Appearance, Documents & Templates, Communications & Email Delivery, Finance & Tax Configuration, Plan & Billing, Messaging Credit, Privacy & GDPR, Roles & Permissions, Integrations & Features and the Activity Log
  • Help & Support: Help centre and Support Tickets

At the top right

  • The search opens from anywhere, type a customer, a booking or a page name to jump straight there
  • The inbox button and the notifications bell keep new messages and alerts in view
  • The account menu (your picture or initials) holds My account, light or dark mode, Support, Help and Sign out

The Getting started screen under Today keeps your setup list handy while you are finding your feet.

One last thing on wording

Youzse adapts its language to your trade, so what one business calls bookings another sees as jobs or appointments. You can change this under Settings, then Business Profile & Appearance, so the app speaks the way you do.

Settings, then Business Profile & Appearance, on Terminology. Choose Appointments, Bookings or Jobs. That word is used throughout the app.
Settings, then Business Profile & Appearance, on Terminology. Choose Appointments, Bookings or Jobs. That word is used throughout the app.

Common questions

Why can I see fewer menu items than a colleague?

What you see depends on your role and your plan. Some pages are permissions, others are features your plan includes.

Where do settings live?

Most setup sits with the area it belongs to. Your profile, hours and booking rules are under Services & Booking and payments are under Finances. Settings at the foot of the rail holds your plan, features, appearance and compliance.

Is there a search?

Yes. It jumps straight to pages, customers and records rather than making you navigate to them.

Topics

Getting startedNavigationOverview

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