Your go-live checklist

The short list of things worth doing before you start sending customers to your page.

3 min readUpdated

Before you point customers at your page, it is worth a quick run through the essentials. Youzse keeps a setup list for you on the Getting started screen (Today, then Getting Started), which ticks items off as you complete them. Here is what is worth getting done first.

Today, then Getting Started. The setup list ticks itself off and each row opens the screen that finishes it.
Today, then Getting Started. The setup list ticks itself off and each row opens the screen that finishes it.

The essentials

  • Add a service: at least one service or job so there is something to book
Services & Booking, then Services. Duration and price are what the booking page and the diary use.
Services & Booking, then Services. Duration and price are what the booking page and the diary use.
  • Set your opening hours: under Services & Booking, then Locations & Hours
Services & Booking, then Locations & Hours. Each site is listed here. Open one to set the hours customers can book.
Services & Booking, then Locations & Hours. Each site is listed here. Open one to set the hours customers can book.
  • Add your team and their hours: so customers can book the right person
Team, then People. Invite someone from here. Bookable means a customer can choose them.
Team, then People. Invite someone from here. Bookable means a customer can choose them.
  • Complete your profile: name, logo, cover image and contact details
  • Connect online payments: so you can take deposits and get paid online
  • Choose your notifications: decide which alerts you receive and on which channels
Marketing, then Automations, then Workflows, with customer messages, team alerts and sequences and a channel on each row.
Marketing, then Automations, then Workflows, with customer messages, team alerts and sequences and a channel on each row.
  • Review your booking rules: how far ahead and how close to the day people can book
  • Publish your booking page: pick booking, enquiries or both
Settings, then Business Profile & Appearance, on the Public page tab. Online booking, an enquiry form or both.
Settings, then Business Profile & Appearance, on the Public page tab. Online booking, an enquiry form or both.

When you are ready to get paid

  • Confirm your payout details so money reaches your bank
  • Set up VAT if you are registered
Settings, then Finance & Tax Configuration. Registration, your VAT number and whether prices are entered including VAT.
Settings, then Finance & Tax Configuration. Registration, your VAT number and whether prices are entered including VAT.
  • Set your invoice defaults
Settings, then Documents & Templates, then Defaults. Numbering, payment terms and the notes that print every time.
Settings, then Documents & Templates, then Defaults. Numbering, payment terms and the notes that print every time.

Worth doing soon after

  • Import your existing customers so their history comes with them
  • Add photos to your page
  • Invite the rest of your team

Take it in order and you will be live in good shape. The setup list on the Getting started screen is the easiest way to keep track, each item links straight to the right place. There is no need to finish everything before you open, the essentials are enough to start taking bookings.

Common questions

What is the minimum before I go live?

A business profile, your services with prices, your hours and at least one person assigned to each service.

Should I take a test booking first?

Yes. Book yourself through your own public page and read the confirmation that arrives. It catches most setup mistakes.

The public page a customer opens. Photos, badges and Services, Team, Reviews and About.
The public page a customer opens. Photos, badges and Services, Team, Reviews and About.

Do I need online payments switched on to start?

No. You can take bookings and be paid however you do now and connect payments when you are ready.

Finances, then Takings & Payments, then Payouts. Connect payments here and see what is on its way to your bank.
Finances, then Takings & Payments, then Payouts. Connect payments here and see what is on its way to your bank.

Topics

Getting startedChecklistGo live

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