Youzse can look up customers on this business and answer from their records. Ask for the facts you need at the desk, not for private notes.
What you can ask
- What you have on a named customer
- Who owes you
- Who has gone quiet
- Who is due back soon
- What they last booked
Name the person the way you would say it out loud. Youzse matches against the customers for this business. If more than one person could fit, the reply says so.
It will not read out notes. Notes stay on the customer record. It will not repeat a password, a card number or a payment secret. Those limits are the same as in the rest of the assistant.
Asking about a customer does not change their record. If a reply would write something, the change card waits for Confirm.
Common questions
Can it read the notes on a customer?
No. It does not read out notes. Open the customer record for those.
Can it message the customer for me?
Messaging stays in Inbox and Marketing. Youzse answers from the records and waits for Confirm on any change it is allowed to propose.
Whose customers is it talking about?
Only the business you are signed into.