What Youzse can and cannot import

Youzse imports customers, companies, services, staff, appointments, leads, quotes, invoices and reviews. Saved card details can never transfer.

3 min readUpdated

Youzse imports nine kinds of record
customers, companies, services, staff, appointments, leads, quotes, invoices and reviews. Saved card details are the one thing that can never come across.

What comes across

  • Customers, with names, emails, phone numbers, addresses, dates of birth, notes and marketing consent where your export includes it
Clients, then All Clients. Search, then open a record. New customer is at the top right.
Clients, then All Clients. Search, then open a record. New customer is at the top right.
  • Companies, for businesses you invoice rather than individuals, including VAT numbers
Clients, then Companies. A company groups the people who book for that business.
Clients, then Companies. A company groups the people who book for that business.
  • Services, with name, category, duration, price and description
Services & Booking, then Services. Duration and price are what the booking page and the diary use.
Services & Booking, then Services. Duration and price are what the booking page and the diary use.
  • Staff, with names, emails, phone numbers and job titles
Team, then People. Invite someone from here. Bookable means a customer can choose them.
Team, then People. Invite someone from here. Bookable means a customer can choose them.
  • Appointments, with date and time, service, customer, staff member, duration, price, status and notes
Diary, then Appointments. Each row is one booking: the customer, the service and the status.
Diary, then Appointments. Each row is one booking: the customer, the service and the status.
  • Leads and quotes
Clients, then Leads. Each card is one enquiry, in New, Contacted, Quoted, Won or Lost.
Clients, then Leads. Each card is one enquiry, in New, Contacted, Quoted, Won or Lost.
  • Invoices, with numbers, dates, totals, VAT and payment status
Finances, then Invoices & Quotes, then Invoices. What is owed, what is overdue and who to chase first.
Finances, then Invoices & Quotes, then Invoices. What is owed, what is overdue and who to chase first.
  • Reviews, through a separate paste-based tool
Bringing reviews across. They then show under Marketing, then Reviews and on your public page.
Bringing reviews across. They then show under Marketing, then Reviews and on your public page.

What does not come across

  • Saved card details, because cards live with the payment provider rather than the booking system
  • Photos and file attachments
  • Your old system's internal record IDs
  • Staff logins and passwords, because staff are invited to set their own

A word on card details

This is not a Youzse limitation, it is how card storage works everywhere. If a provider offers to migrate saved cards, that is a conversation between two payment processors and not something a CSV can carry. Your customers add a card again the first time they pay, which takes seconds.

Product line matters

Vehicles, parts, suppliers and purchase orders are Garage Pro features. On Garage Pro those import routes are open to you. On the standard product line they are not shown at all.

Clients, then Vehicles. Each vehicle belongs to the customer who keeps it.
Clients, then Vehicles. Each vehicle belongs to the customer who keeps it.

Common questions

Will my appointment history come across?

Yes, as far back as your export goes. Export the widest date range your old system allows, because most default to the last few months.

Can I import my customers' saved cards?

No. No booking platform can transfer stored card details. Customers add a card the next time they pay.

What happens to marketing consent?

Where your export has a consent column it is imported and respected. Where it does not, customers arrive without consent and stay out of campaigns until they opt in.

Topics

ImportMigration

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