Loyalty, gift cards & memberships
Reward regulars, sell gift cards and take recurring payments.
11 articles
Loyalty
Choosing a loyalty scheme
Youzse runs loyalty as points, stamps or cashback, and you pick one mode for the whole scheme.
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Setting up loyalty points
Set how many points a pound earns, then create rewards with a points cost that customers redeem against.
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Setting up a stamp card
Set how many stamps each visit earns and how many stamps earn a reward, and cards fill automatically as customers come in.
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Setting up cashback
Set a percentage of each spend to come back as credit, which suits higher-value work where a reward menu makes little sense.
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Creating loyalty rewards
Build a menu of rewards with a points cost each, and only active rewards can be redeemed.
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Redeeming a reward
Apply a reward when you take payment and the balance is deducted from the customer record automatically.
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When loyalty points expire
You can set a number of days after which unused points expire, which stops old balances becoming an open-ended liability.
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Gift cards
Selling and redeeming gift cards
Gift cards are issued and tracked from Gift Cards, which also shows the balance still outstanding across every card.
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Understanding gift card liability
Outstanding gift card balances are money you owe in future work, and the Gift Cards page tracks that total for you.
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Memberships
Setting up memberships
Create recurring membership plans under Settings then Memberships, which also shows monthly recurring revenue and active member count.
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Class packages and chair rentals
Class packages sell a block of sessions up front, and chair rentals hold the agreements for people who rent space from you.
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