Marketing & growth
Send campaigns, build segments, collect reviews, run a referral scheme and measure what is actually bringing work in.
13 articles
Campaigns
Sending a marketing campaign
Campaigns send email, SMS or WhatsApp to opted-in customers, with consent and suppression checks applied before anything goes out.
2 min read
Building an audience segment
Segments are reusable audience filters built only from GDPR-safe fields, so sensitive data is never used to target a campaign.
2 min read
Reusing marketing templates
Templates are reusable message bodies you can edit, preview and send test emails from before using them in a campaign.
2 min read
Choosing between email, SMS and WhatsApp
Email is included and suits detail, SMS costs per message and suits urgency and consent should cover the channel you use.
2 min read
Rules
Who you are allowed to market to
Marketing goes only to customers who have opted in, and consent is tracked separately from simply holding a customer record.
2 min read
The suppression list
Suppressed email addresses and phone numbers never receive marketing from your business, and taking one off the list is audit-logged.
2 min read
Reviews
Getting found
Getting found on Google
Fill in your public page properly, keep your address and hours identical everywhere and collect Google reviews steadily.
2 min read
Filling a quiet week
Build a segment of customers who have not been in recently, then send a time-limited offer for the specific days you need to fill.
2 min read
Measuring whether your marketing worked
Judge a campaign by the bookings that followed it rather than by opens, and compare the same segment over time.
2 min read
Hiding your business from the marketplace
Come off the Youzse marketplace while your own link, QR codes and booking buttons keep working, or publish your town instead of your address.
4 min read
Browse the help centre
- Getting started
- Importing your data
- Bookings & calendar
- Classes & group bookings
- Customers & CRM
- Quotes & sales
- Payments & invoicing
- Loyalty, gift cards & memberships
- Notifications & messaging
- Your team
- Garage & workshop
- Reports & exports
- Settings & your account
- Making Youzse yours
- Trust, privacy & GDPR
- Industry guides
- Troubleshooting
- Booking appointments
- Your account & data
- Payments & receipts
- Loyalty & memberships