Your team
Add staff, set roles and permissions, manage working hours, approve leave and handle what happens when someone leaves.
23 articles
Your staff
Access
Availability
- Setting staff working hoursWorking hours are set per staff member and decide which slots customers can book with that person.2 min
- Choosing which staff do which servicesAssign services to the staff who perform them, so customers only see the right people for what they are booking.2 min
- Staff profiles on your booking pageEach team member can have a photo, a job title and a short biography, which customers see when choosing who to book with.2 min
Leave
- Booking time off for a staff memberTime off blocks a person out of the diary so nothing new can be booked with them while they are away.2 min
- Setting a leave policyTeam, then Policies, sets the rules for how staff request time off and is part of the staff leave management feature.2 min
- Approving leave requestsTeam, then Approvals shows pending requests. Leave & Holidays shows all staff leave and lets you book time off on behalf of your team.2 min
- Business holidays and closuresServices & Booking, then Holidays, marks days the whole business is closed and no bookings can be made on those dates.2 min
Leave policy
- Requiring a manager to approve leaveTeam, then Policies, then Approval, decides whether time off waits for a yes or is accepted the moment it is asked for.2 min
- Setting the annual leave allowanceDays per year and the date the allowance resets, live under Team, then Policies, then Allowance.2 min
- Limiting how far ahead leave can be asked forLongest single request, minimum notice and how far ahead leave can be booked are on Team, then Policies, then Limits.2 min
- Blackout dates nobody can take offPeak days can be blocked so staff cannot request them. Business closures are listed beside those dates and do not need entering twice.2 min
Holiday approvals
- Approving or declining a leave requestTeam, then Leave & Holidays, lists what is waiting on you, with Approve and Decline on each request.2 min
- Booking leave for someone yourselfBook time off, on Leave and holidays, enters leave for a person who told you in passing rather than sending a request.2 min
- Seeing who is off across the yearLeave and holidays shows what each person has left and a year view, so you can spot a week that is already too thin.2 min
- Adding a day the business is closedServices & Booking, then Holidays, closes a date to online booking. Customers cannot book that day.2 min
- Adding the UK bank holidaysAdd UK bank holidays, on the holidays page, drops the year’s bank holidays in as closed days.2 min
Housekeeping
How people are paid
- Chair rental agreementsTeam, then Chair Rentals, holds who rents a chair or booth, what they pay and whether the agreement is running, paused or ended.2 min
- Self-employed staff and who keeps the moneyEmployment type on a person’s record decides whether their bookings pay the business, pay them directly or sit under a chair rental.2 min
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