Notifications & messaging
Control what Youzse sends, to whom and on which channel, edit your email templates and fix messages that are not arriving.
10 articles
What gets sent
Controlling what your customers receive
Settings then Notifications controls which notifications your customers receive and when they are sent.
2 min read
Notification channels explained
Email and push notifications are on by default, while SMS and WhatsApp stay off until you deliberately enable them.
2 min read
Editing your email templates
Settings then Email Templates holds the wording of the emails Youzse sends on your behalf.
2 min read
Messaging
Delivery
Email deliverability
Settings then Email Deliverability tracks how your customer emails are performing, what is delivered and what is bouncing.
2 min read
Emails not arriving
Check the address on the customer record, then look at Email Deliverability to see whether the message was delivered or bounced.
2 min read
Push notifications on the app
Push notifications reach customers who have the app installed, arrive immediately and cost nothing to send.
2 min read
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